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- Tasks: Install and maintain AV equipment while providing top-notch customer support.
- Company: Dynamic recruitment agency focused on technology and customer satisfaction.
- Benefits: Company vehicle, training provided, and opportunities for travel.
- Why this job: Join a tech-savvy team and help customers enjoy their AV experiences.
- Qualifications: Understanding of modern technology and excellent customer service skills.
- Other info: Full driving license required; occasional overnight stays may be needed.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency in the United Kingdom seeks a Field Engineer to install and maintain AV equipment in Swansea and West Wales. The ideal candidate should have an understanding of modern technology and excellent customer service skills.
Responsibilities include:
- Providing training to customers
- Resolving equipment issues
- Educating on equipment use
A company vehicle is provided, and training will be given. A full driving license is required, with occasional overnight stays necessary.
AV Field Engineer: In-Home Install & Support in Swansea employer: Better Days Recruitment Ltd
Contact Detail:
Better Days Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Field Engineer: In-Home Install & Support in Swansea
✨Tip Number 1
Get to know the company and its culture before your interview. Research their values and recent projects, so you can show how you fit in and what you can bring to the table.
✨Tip Number 2
Practice your customer service skills! Since this role involves training and supporting customers, think of examples from your past experiences where you've gone above and beyond to help someone out.
✨Tip Number 3
Be ready to demonstrate your technical knowledge during the interview. Brush up on the latest AV technologies and be prepared to discuss how you would troubleshoot common issues.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your progress and get you in front of the right people faster.
We think you need these skills to ace AV Field Engineer: In-Home Install & Support in Swansea
Some tips for your application 🫡
Show Off Your Tech Savvy: Make sure to highlight your understanding of modern technology in your application. We want to see how you can bring your skills to the table, especially when it comes to AV equipment!
Customer Service is Key: Since you'll be interacting with customers regularly, emphasise your excellent customer service skills. Share examples of how you've helped others in the past – we love a good story!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Field Engineer role. We appreciate when candidates take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Better Days Recruitment Ltd
✨Know Your AV Gear
Make sure you brush up on the latest AV equipment and technology. Familiarise yourself with common issues and solutions, as well as how to explain these concepts to customers. This will show your technical prowess and ability to educate others.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think about examples from your past experiences where you provided excellent service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Practice Your Training Skills
You’ll need to train customers on using their equipment, so prepare a mini-presentation or demo. Practising how you would explain complex information in simple terms can really set you apart during the interview.
✨Plan for the Journey
As the job requires travel and occasional overnight stays, be prepared to discuss your flexibility and how you manage your time on the road. Mention any previous experience with travel in a work context to demonstrate your readiness for this aspect of the role.
