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- Tasks: Maintain asset data, resolve customer queries, and ensure accurate meter databases.
- Company: Join a successful Energy and Data company in a friendly team.
- Benefits: Hybrid working, ongoing training, and a supportive team environment.
- Why this job: Perfect for graduates seeking an analytical role with career growth opportunities.
- Qualifications: Degree educated, strong Excel skills, and customer service experience.
- Other info: Great location near transport links with local parking available.
The predicted salary is between 30000 - 42000 £ per year.
Excellent opportunity to join a successful Energy and Data company as an Asset Analyst. The role is initially on a 12 month fixed term contract basis. The company is in Surrey and are looking for an enthusiastic individual with an analytical mind to join a smaller, friendly but integral team within the business.
The main purpose of the role is to maintain the asset data that underpins the customer portfolio to maximise revenue and to resolve customer queries. This is mainly a back-office role, most of the customer queries are received by email, then it is the Asset Analyst's job to provide a solid front-line service for the meter and network services.
Key responsibilities include:
- Maintain the asset data and ensure the meter databases and industry registers are accurate through reporting and reconciliations.
- Track and recover meter assets that have been removed from customers.
- Maintain the network systems to ensure the growing portfolio and meter points are registered and included in billing following a meter being installed.
- Ensure service level agreements are being met and work to KPIs according to company procedures.
The role would ideally suit a Graduate that is looking for more of an analytical, problem solving, administrative and numerical position where you can build a career within an exciting, growing organisation. You could also be working within a similar position and looking for your next challenge.
There is hybrid working available of two days in the office and three days working from home per week. The office is a short walk to a train station and there is plenty of local parking available. In-depth and ongoing training will be provided. Great positive and supportive team environment.
Skills/experience and attributes required:
- Ideally degree educated, preferably some kind of business related degree.
- Some work experience is essential, ie; customer service/administration etc.
- Strong Excel skills and capable of learning more complex tasks on Excel.
- Confident with Word and Outlook.
- Strong communication skills written and verbal.
- An analytical and numerical mind.
- Keen eye for detail and good problem solver.
- Strive to get things right first time.
- Supportive and helpful team player.
- Demonstrate a customer focused approach.
- Professional, confident and calm in busy situations.
- Able to present information in a clear and concise manner.
- Strong administration and organisational skills.
- Experience of using systems or customer databases is highly desirable.
Locations
Asset Analyst - 12 month FTC in Horley, Surrey employer: Better Days Recruitment Ltd
Contact Detail:
Better Days Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Analyst - 12 month FTC in Horley, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how your skills as an Asset Analyst can contribute. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Show off your analytical skills! During interviews, share specific examples of how you've solved problems or improved processes in previous roles. This will demonstrate your fit for the analytical nature of the Asset Analyst position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Asset Analyst - 12 month FTC in Horley, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Asset Analyst role. Highlight any analytical, numerical, or customer service experience you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a great fit for our friendly team.
Show Off Your Excel Skills: Since strong Excel skills are essential for this role, mention any relevant experience you have with spreadsheets. If you've tackled complex tasks before, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Better Days Recruitment Ltd
✨Know Your Numbers
As an Asset Analyst, you'll be dealing with data and numbers all day. Brush up on your Excel skills before the interview. Be ready to discuss how you've used Excel in past roles, especially for reporting and reconciliations.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled customer queries or resolved issues in previous jobs. The company values a keen eye for detail and a calm approach in busy situations, so highlight your analytical mindset and problem-solving abilities.
✨Communicate Clearly
Since most customer interactions will be via email, practice articulating your thoughts clearly and concisely. You might even want to prepare a few written responses to common customer queries to demonstrate your communication skills.
✨Emphasise Teamwork
This role is part of a friendly team, so be sure to convey your supportive and collaborative nature. Share experiences where you’ve worked well in a team setting, and how you contribute to a positive work environment.