Traceability - Technology Platforms

Salary: £62,7070 if hired in London and 70,000 Euros if hired in the Netherlands.

Location: London and exceptional candidates based in the Netherlands or Sweden will also be considered.

About the Job

Better Cotton is the world’s largest cotton sustainability programme. We exist to make global cotton production better for the people who produce it, the environment it grows in, and the sector’s future. We work with farmers, ginners, traders, brands, and retailers to deliver traceable, sustainable cotton at scale. The credible uptake of Better Cotton is key to meeting our ambitious 2030 strategy and is essential for contributing to farmer capacity building through member funding derived from retailer and brand sourcing of Better Cotton.

The Traceability Manager ensures a seamless and valuable user experience for Better Cotton’s traceability technologies. By leading on functional requirements gathering, platform enhancements and scoping new traceability innovations, the role directly contributes to the organisation’s mission of improving transparency and accountability in the cotton supply chain. This position drives innovation, user satisfaction, and operational efficiency through strategic planning, stakeholder engagement, collaborative consultation and technical oversight.

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers. This role will be perfect for someone who loves untangling complex problems, optimising how systems work, and transforming big-picture strategy into practical plans, streamlined processes, and real, tangible results. You will have accountability for your own projects and manage and mentor junior staff.

Responsibilities

• Lead on the development and implementation of platform improvements to enhance ease of use and value experienced by retailers and suppliers using the traceability system.
• Obtain, analyse and report on user feedback of platform features and functionality, identifying solutions for key issues.
• Lead internal and external workshops and consultations to define and document new requirements, to improve platform performance and user satisfaction.
• Plan, budget and prioritise implementation of roadmap or new requirements working with the BCI IT team and external technology partners to deliver new features or system changes.
• Coordinate with training and communications to launch new features or system changes and ensure successful user adoption.
• Manage the assessment, selection, procurement, testing and implementation of emerging traceability technologies to support the organisation’s strategic goals.
• Conduct market scans and technology horizon-scanning to identify innovative solutions to enhance our traceability offering.
• Maintain strong relationships with vendors and provide ongoing support during onboarding and implementation.

Experience the following skills, knowledge, and experience:

• University degree (or equivalent experience) in a relevant field such as supply chain management, information systems, sustainability, or agricultural sciences.
• Demonstrated experience in textile or agricultural supply chains, with a strong grasp of how traceability systems operate in practice.
• Product management experience including product strategy, requirements gathering, road mapping and testing will be highly regarded.
• Proven ability to work with or design digital traceability tools and platforms that support data capture, integrity, and reporting.
• Familiarity with chain of custody models and assurance practices (e.g., physical segregation, mass balance, book and claim).
• Proven line management experience with responsibility for mentoring, performance management, and supporting the professional growth of team members.
• Skilled at planning, delivering, and reviewing projects independently, ensuring timelines, budgets, and quality standards are met.
• Excellent verbal and written communication skills, with the ability to explain complex systems and concepts to both technical and non-technical audiences.
• Fluency in English required.
• Experience working in international, multicultural, or mission-driven environments is an asset.
• Fluency in other languages including French, Portuguese, Spanish, Hindi, Urdu and/or Mandarin will be highly regarded.

What we offer:

• Hybrid working – Once a week in our central London office.
• The opportunity to work from anywhere in the world for up to one month per year.
• Flexible working, with core hours from 10 am to 4 pm local time.
• Continuous learning and development.
• A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home.
• Enhanced parental benefits.
• The opportunity to make your mark and make a difference.

Working arrangements

The position is full-time (40 hours per week) and will be based in London. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm. The position will require limited international travel.

Apply now

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 16.03.2026 via the application link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human-led assessment experience.

Our hiring process includes initial screening, interviews, assessments and testing, and reference checks.

About Better Cotton Initiative

Better Cotton Initiative is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible), Integrity (including responsible, authentic), Positive (including problem-solving, pragmatic), Engaging (including adaptable, inclusive, holistic), Daring (including courageous, innovative, game-changing).

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.