Monitoring & Due Diligence Senior Coordinator

Starting Date: September/October 2026

Contract type: Full-time and open-ended

Location: London (Hybrid)

Application closing date: 21st July 2026

If we receive a high volume of applications, we may close this vacancy earlier than the advertised deadline, so we encourage you to apply as soon as possible.

About the Job

The Better Cotton Initiative, the world’s leading cotton sustainability initiative, has over 2,500 members and approximately 13,000 non-member suppliers interacting with the Better Cotton Platform (BCP). To safeguard the credibility of the initiative and manage reputational and regulatory risk, we operate a Member Monitoring Protocol and compliance process aligned to our Code of Practice. To date, monitoring activities have focused on Members only and rely significantly on manual processes. As membership numbers grow and external scrutiny intensifies – driven by emerging corporate due diligence legislation and heightened stakeholder expectations – we have reassessed the scope, scalability, and risk prioritization of the monitoring programme and are implementing a new revised monitoring and due diligence model.

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers.

Responsibilities

• New application approvals
• Oversee implementation of our revised monitoring and due diligence model for new Members and BCP Suppliers to support in safeguarding the credibility of BCI, managing reputational risk, and upholding our organisational values.
• Manage new Better Cotton Platform access requests and ensure that any additional compliance requirements depending on risk categorisation.
• Own and maintain membership and BCP terms documentation such as Terms of Membership, Code of Practice, Monitoring Protocol, Member Fee Structure, BCP Access Terms and Conditions seeking guidance from internal and external legal counsel as required.
• Manage the member application approval process ensuring all prospective member applications are evaluated against our criteria and recommendations for approval of new members are submitted on a regular and timely basis to the CEO and COO.
• Escalation process for potential breaches of our membership and BCP terms
• Oversee the investigation and escalation process when potential breaches of our terms are identified by either Members or BCP Suppliers.
• Gather additional information as necessary which may include social compliance audit availability, status and score; full audit reports; evidence of commitment to good environmental and social standards; and annual audited report or financial results.
• Present case information in a timely manner to relevant Demand & Engagement management and leadership as well as the Head of Function when applicable for timely decision making as outlined with the Member Monitoring Protocol.
• Risk and compliance platforms
• Roll out and manage a new facility risk and compliance technology platform to strengthen BCI’s visibility of facility-level risk exposure.
• Identify, explore, and implement integration opportunities with existing social compliance programmes to limit the manual exchange of information where possible.
• Advise on data integration/automation needs between business-critical systems such as the BCP and Salesforce to enable central data reporting/records and publishing in the member portal where applicable as new requirements arise, working closely with the function owners and the IT Team.
• Member Complaint Management and BCI Risk Register
• Serve as the focal point for member complaints and reporting function risks to the BCI Risk Register to support a positive member experience and ensure that the function strategy accommodates for the most salient risks.
• Own the complaints resolution process for Demand & Engagement, acting as functional focal point.

Experience

The following skills, knowledge, and experience:

• Education & Experience
• University degree, or higher education qualification, in compliance or law, or equivalent experience.
• Demonstrated experience in monitoring, ESG compliance, or related activities in the textile industry or a sector where skills are transferable.
• Experience working in international, multicultural, or mission-driven environments is an asset.
• Ability to communicate with Leadership as well as other stakeholders both internally and externally.
• Efficient organisation of administrative work, strong process orientation and project management skills.
• Strong ability to enforce good project governance and drive delivery excellence.
• Fluency in English is required, additional languages a plus.
• Process Improvement: Identifies gaps and implements solutions that enhance performance.
• Effective Communication: Tailors messages to engage, inform, and influence varied audiences.
• Change Agility: Responds proactively to shifting needs and organisational change.
• Collaborative Working: Partners across functions and geographies to deliver results.
• Inclusive Leadership: Cultivates an environment where diverse perspectives are encouraged and respected.

What we offer

• Hybrid working - once a week in our central London office
• The opportunity to work from anywhere in the world for up to one month per year
• Flexible working, with core hours from 10 am to 4 pm local time
• Continuous learning and development
• A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home
• Enhanced parental benefits
• The opportunity to make your mark and make a difference.

Working arrangements

The position is full-time (40 hours per week) and will be based in London. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm. The position may require limited international travel.

Apply now

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 21.07.2026 via the application link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Better Cotton Initiative does not use artificial intelligence or in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human-led assessment experience.

Our hiring process

• Initial Screening
• Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicants. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.
• Interviews
• If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.
• Assessment and Testing
• Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.
• Reference Checks
• Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities.

After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton Initiative

Better Cotton Initiative is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are: Trustworthy (including honest, transparent, credible), Integrity (including responsible, authentic), Positive (including problem-solving, pragmatic), Engaging (including adaptable, inclusive, holistic), Daring (including courageous, innovative, game-changing).

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.