Business Analyst

Better Cotton Initiative is seeking a Business Analyst to play a critical role in how our digital products evolve to support our mission. As IT&Data moves toward SCRUM-based delivery, the Business Analyst anchors the process by serving as the first review and clarification point for incoming change requests, feature ideas, and operational needs raised across the organisation. As a Business Analyst, you will sit at the heart of our digital delivery ensuring the right problems are understood, scoped, prioritised, and delivered through agile ways of working. You’ll help the organisation focus on high‑value digital improvements that accelerate our impact.

The Challenge: Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers. Are you purpose‑led and ready to help shape the future of sustainable cotton? Join us at Better Cotton Initiative as a Business Analyst and contribute to the world’s largest cotton sustainability initiative.

Responsibilities:

• Serve as the first review and clarification point for incoming technology requests from across Better Cotton Initiative.
• Validate business need, urgency, scope, dependencies, and alignment with product vision.
• Conduct initial impact assessments and determine whether items enter the backlog, need redirection, or require clarification.
• Facilitate structured discovery (interviews, workshops, process reviews) and translate complex needs into clear user stories, acceptance criteria, and process documentation.
• Support Product Manager/Owner and SCRUM Masters to maintain a healthy, prioritised product backlog.
• Contribute to sprint planning, backlog refinement, and readiness checks (Definition of Ready).
• Work closely with Product Managers, IT platform teams, and internal/external engineers to shape feasible, value‑led solution approaches.
• Capture and structure feedback from field operations, partners, and internal teams, integrating insights into product improvements.
• Maintain clear, accessible documentation for processes, workflows, and system behaviours.

Experience:

• Experience as a Business Analyst, Product Analyst, or similar role in a digital, data, or product‑led environment.
• Proficiency in documenting user stories, acceptance criteria, workflows, and business processes.
• Experience conducting workshops, interviews, and structured requirement‑gathering sessions.
• Understanding of system behaviours, integrations, APIs, data flows, and platform capabilities.
• Ability to translate technical concepts for non‑technical audiences.
• Strong analytical, problem‑solving, and communication skills.
• Fluency in English required.
• Experience using agile delivery tools (Azure DevOps, Jira, or equivalent).
• Ability to create low‑fidelity prototypes, diagrams, and BA artefacts.
• Understanding of databases, APIs, integration points, and system interactions.
• Familiarity with UAT processes, test case creation, and defect management.
• Knowledge of data governance principles and user access management.
• Experience in NGOs, sustainability, agriculture, or global programme environments is advantageous.

What we offer:

• Hybrid working – One day per week in our office in Canary Wharf.
• The opportunity to work from anywhere in the world for up to one month per year.
• Flexible working, with core hours from 10 am to 4 pm local time.
• Continuous learning and development.
• A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home.
• Enhanced parental benefits.
• The opportunity to make your mark and make a difference.

Working arrangements:

The position is full‑time (40 hours per week) and will be based either in London. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm.

Apply now: Send us your CV (2 pages maximum) and a brief cover letter (1‑page maximum) by or before 27.03.2026 via the application link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human‑led assessment experience.

About Better Cotton Initiative: Better Cotton Initiative is a global not‑for‑profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values:

• Trustworthy (including honest, transparent, credible)
• Integrity (including responsible, authentic)
• Positive (including problem‑solving, pragmatic)
• Engaging (including adaptable, inclusive, holistic)
• Daring (including courageous, innovative, game‑changing)

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero‑tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.