Claims and Labelling Officer

Claims and Labelling Officer

Full-Time 34904 - 34904 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the development of sustainability claims for cotton and manage public consultations.
  • Company: Join the Better Cotton Initiative, a leader in sustainable cotton production.
  • Benefits: Enjoy a competitive salary, hybrid working, and generous leave policies.
  • Other info: Flexible hours, continuous learning opportunities, and a commitment to diversity.
  • Why this job: Make a real impact on sustainability while developing your career in a dynamic environment.
  • Qualifications: Degree in sustainability or related field; strong interest in sustainability standards.

The predicted salary is between 34904 - 34904 £ per year.

Starting Date: August 2026

Contract type: Full-time and open-ended

Salary: £34,904

Location: London (Hybrid)

Application closing date: 24th June 2026

About The Job

The Claims and Labelling Officer will support the effective development of the Better Cotton Initiative (BCI) Claims Framework, helping to drive demand for cotton produced under the BCI standard and strengthen BCI’s value offering through the use of credible sustainability claims. The role plays a key part in building long‑term commitment and support for BCI’s mission from members, certified organisations, consumers and other relevant stakeholders. This role will collaborate closely with, and be matrix‑managed by, the Claims & Labelling Coordinator as well as the Claims Team Lead.

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers.

Responsibilities

  • Supporting the ongoing development, implementation and continuous improvement of the BCI Claims offering and related guidance documentation.
  • Support the Claims & Labelling Coordinator with overall revision(s) and update process for the Claims Framework.
  • Project‑manage the Claims public consultation processes to ensure requirements for claims and labelling remain relevant and effective, which includes coordinating internal and external public consultations, including retailer and brand member‑specific sessions.
  • Perform research, analysis and, as appropriate, benchmarking against other standards or industry initiatives, and engage with the same as relevant on claims‑related topics.
  • Communicate any changes to the Claims Framework and requirements to colleagues within the organisation in a timely and effective manner, ensuring they have the relevant information to allow them to implement changes directly with members and certified organisations.
  • Ensure the BCI Claims and consumer‑facing BCI Cotton Label webpages are kept up to date and provide relevant information in compliance with current and emerging consumer and green claims legislation.
  • Supporting the team with the smooth execution of projects relating to the development of BCI’s Claims offering.
  • Provide project‑management support, including planning, coordination, and delivery, managing timelines and stakeholders to meet deadlines and project deliverables.
  • Conduct relevant policy research and benchmarking activities related to projects.
  • Support the preparation of supporting materials including presentations, reports and conclusion papers.

Experience

Essential Education & Experience:
  • University degree in a relevant field: sustainability, business, environmental science, law or equivalent experience (1‑3 years).
  • Demonstrated experience or strong interest in sustainability and voluntary sustainability standard systems.
  • Proficient in both internal and external messaging in English, capable of drafting documents and communication pieces targeted at different audiences.
  • Proficiency in Microsoft Office Suite.
  • Strong interest in Sustainability Claims and Marketing and understanding of market demands and data for claims to ensure credible claims offering.
  • Ability to grasp legal requirements and restrictions for sustainability claims both for retailers and brands (B2C) as well as supply‑chain organisations (B2B) so our Claims offering is accessible to supply‑chain stakeholders.
  • Capable of coordinating complex projects and managing deadlines and competing priorities effectively to ensure timely delivery of projects.
  • Ability to design pragmatic solutions while considering the big picture, reactive to working in BCI’s dynamic environment.
Desirable:
  • Languages are an asset.
  • Professional certifications in sustainability are desirable but not required.
  • Experience working in multicultural and international settings.

What We Offer

  • Competitive salary
  • Hybrid working – once a week in the central London office.
  • The opportunity to work from anywhere in the world for up to one month per year.
  • Flexible working, with core hours from 10 am to 4 pm local time.
  • Continuous learning and development.
  • Pension scheme.
  • A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home.
  • Enhanced parental benefits.
  • The opportunity to make your mark and make a difference.

Working arrangements

The position is full‑time (40 hours per week) and will be based in London. Better Cotton Initiative offers flexible working, with core hours being 10 am – 4 pm. The position will potentially require limited international travel.

Equal Opportunity Statement

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero‑tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including dismissal and referral to relevant authorities for criminal prosecution.

Claims and Labelling Officer employer: Better Cotton Initiative

At Better Cotton Initiative, we pride ourselves on being an exceptional employer, offering a competitive salary and a hybrid working model that allows for flexibility and work-life balance. Our commitment to continuous learning and development, alongside generous leave policies and enhanced parental benefits, ensures that our employees can thrive both personally and professionally while contributing to meaningful sustainability efforts in the cotton industry.

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Contact Details:

Better Cotton Initiative Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims and Labelling Officer

Tip Number 1

Network like a pro! Reach out to people in the sustainability sector, especially those involved with claims and labelling. Attend events, webinars, or even just grab a coffee with someone who works in a similar field. You never know where a casual chat might lead!

Tip Number 2

Show off your passion for sustainability! When you get the chance to chat with potential employers, make sure to highlight your interest in sustainability claims and how you can contribute to their mission. Let your enthusiasm shine through!

Tip Number 3

Prepare for interviews by researching the Better Cotton Initiative and its claims framework. Understand their goals and challenges, and think about how your skills can help them achieve their targets. This will show that you're not just another candidate, but someone who genuinely cares about their mission.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the sustainability space.

We think you need these skills to ace Claims and Labelling Officer

Project Management
Sustainability Knowledge
Research and Analysis
Communication Skills
Stakeholder Engagement
Microsoft Office Suite Proficiency
Understanding of Sustainability Claims Legislation

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Claims and Labelling Officer role. Highlight your relevant experience in sustainability and project management, and show us how your skills align with our mission at BCI.

Show Your Passion for Sustainability:We love candidates who are genuinely passionate about sustainability! Use your application to express your interest in sustainability claims and how you can contribute to our goals. Let your enthusiasm shine through!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that communicate your ideas effectively. Avoid jargon unless it's relevant to the role, and make sure your key points stand out.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Better Cotton Initiative

Know Your Sustainability Stuff

Make sure you brush up on the Better Cotton Initiative and its claims framework. Understand the key sustainability issues in cotton production, like GHG emissions and pesticide use. This will show your genuine interest and help you answer questions confidently.

Show Off Your Project Management Skills

Be ready to discuss your experience with project management. Think of specific examples where you've coordinated complex projects or managed tight deadlines. Highlight how you kept stakeholders informed and engaged throughout the process.

Communicate Clearly and Effectively

Since the role involves drafting documents and communicating with various audiences, practice articulating your thoughts clearly. Prepare to explain how you would convey changes in the Claims Framework to different stakeholders, ensuring everyone is on the same page.

Ask Insightful Questions

Prepare some thoughtful questions about the role and the organisation. This could be about their future sustainability goals or how they measure the impact of their claims. It shows you're not just interested in the job, but also in contributing to their mission.