Claims and Labelling Coordinator - 12 Months Maternity Cover

Starting Date: June 2026

Contract type: Fixed term, 12 Months Maternity Cover

Salary: £45,227 GBP

Location: London (Hybrid)

Application closing date: 07/04/2026

About The Job

The Claims & Labelling Coordinator is responsible for the development of the Better Cotton Initiative (BCI) Claims Framework, helping to drive demand for cotton produced under the BCI standard and strengthen BCI’s value offering. The role plays a key part in building long‑term commitment and support for BCI’s mission from members, certified organisations, consumers and other relevant stakeholders.

The Challenge

Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women’s empowerment among farmers and farm workers.

Responsibilities

• Coordinating the development and continuous improvement of the Claims Framework and related documentation.
• Project manage the revision process for the Claims Framework and labelling guidance, ensuring alignment with market trends, regulatory requirements and internal BCI developments.
• Conduct public consultations to keep the framework relevant and effective, coordinating internal and external sessions with retailers and brand members.
• Monitor the relevance and effectiveness of the framework based on feedback and market intelligence, and identify areas for improvement.
• Work with external legal counsel to ensure claims and label requirements adhere to sustainability claims regulations in key jurisdictions.
• Ensuring the Claims Framework & Management System remain ISEAL Code‑compliant.
• Maintain alignment with ISEAL requirements by coordinating necessary updates.
• Engage with members and industry groups on green claims.
• Respond to technical questions on claims internally or externally and support implementation resources.
• Matrix‑manage a Claims Officer.

Experience

• Experience in sustainability communications and marketing in B2B and B2C contexts, preferably in the textile industry.
• Understanding of legal requirements and market needs for sustainability claims for brands and supply chain organisations.
• Strong project management skills – able to coordinate complex projects and manage competing priorities.
• Effective multi‑stakeholder management and coordination skills.
• Excellent verbal and written communication in English, capable of drafting tailored documents.
• Analytical skills combined with holistic thinking.
• Familiarity with corporate sustainability reporting requirements and green claims legislation.
• Proven understanding and/or experience with voluntary standards systems.

• Other languages are an asset.

What We Offer

• Competitive salary
• Hybrid working – once a week in the central London office; up to one month per year working from anywhere in the world.
• Core hours 10 am–4 pm
• Continuous learning and development
• Pension scheme
• Generous annual leave package, including paid holiday, public holidays, extra days during the festive season, study/exam days, and discretionary leave for life events.
• Enhanced parental benefits
• The opportunity to make your mark and make a difference.

Working arrangements

The position is full‑time (40 hours per week) and will be based in our London office. Flexible working with core hours 10 am–4 pm and international travel required.

Apply now

Send your CV (2 pages max) and a brief cover letter (1 page max) by 07 April 2026 via the application link. Include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative and describe your personal style.

Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and hiring managers to ensure a fair and human‑led assessment experience.

About Better Cotton Initiative

Better Cotton Initiative is a global not‑for‑profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to drive positive impact by setting standards and facilitating sustainable cotton supply and demand.

About Our Values

• Trustworthy – honest, transparent, credible
• Integrity – responsible, authentic
• Positive – problem‑solving, pragmatic
• Engaging – adaptable, inclusive, holistic
• Daring – courageous, innovative, game‑changing

Being you @ Better Cotton Initiative

Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal‑opportunity employer with a strong commitment to good practice and transparency. We have a zero‑tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. All offers of employment are subject to satisfactory references and appropriate screening checks.