Clinical Safety Specialist

We are looking for an experienced clinician to bring clinicalexpertiseand safetyassuranceto ourePMAteam!

AtBetter,we are building software solutions to help medical teams improve patient care. Our advanced digital health platform already supports the electronic health records of more than 30 million patients worldwide, and ourePMAsolution, Better Meds, isliveacross NHS Trusts and health boards in the UK.

This is where you come in.We’relooking for aClinicalSafetySpecialist–a registered healthcare professional who understands how medicationsare prescribed,suppliedand administered in practice, and who wants to use that knowledge to make digital medicines management safer.

You’llbe the clinical voice across the product lifecycle: owning clinical safety documentation for every Better Meds release, advising product and implementation teams on workflow safety, andrepresentingBettertoclinical audiences at NHS Trustsand health boards. Youwon’tjustreviewspecs;you’llshapehow thousands of clinicians prescribe and administer medicines every day.

Skills and expertise you need to excel in this position:

• Clinical registration and experience:A registered healthcare professional (nurse, pharmacist, or physician) with UK/NHS clinical experience, ideally covering medicines administration or prescribing workflows.
• Medicines processes:Practical familiarity with hospital or community medicines processes–prescribing, administration, PRN management, allergy checking — that underpins credible review of clinical safety cases and product specifications.
• Clinical safety and regulation:Working knowledge of DCB0129 and DCB0160 (Clinical Risk Management for the manufacture and deployment of health IT systems). Experience producing Clinical Safety Case Reports, hazard logs and risk assessments is highly desirable.
• Clinical Safety Officer training:Completion of, or willingness to complete, accredited CSO training (e.g.NHS England CSO training, PRSB/Ethos, or equivalent).
• ePMAdomain knowledge:Understanding ofelectronic prescribing and medicines administration systems, ideally hands-on experience with Better Meds or a comparable system.
• UKmedicinesterminology:Familiarity withdm+d(Dictionary of Medicines and Devices) and UKmedicinesterminology.
• Customer-facing aptitude:Experience or a clear aptitude for demos, tendersand bid responses, and translating clinical requirements into product capability statements.
• Communication:Strong written and verbal English, and confidence presenting to Trust and health board stakeholders–clinicians,pharmacistsand IT leads.
• Collaboration:Able to work across cross-functional teams (product, implementation, support) and translate between clinical and technical language.

How will you show up and shape success, one day at a time?

• Clinical safety documentation:Produce andmaintainClinical Safety Case Reports andsupportinghazard logs for each version and release of Better Meds.
• Clinical risk assessment:Assess proposed product changes for clinical risk in line with DCB0129/DCB0160, andsign offonclinical safety documentation for each release going to customers.
• Product input:Provide clinical perspective on product specifications–workflow safety, edge cases, terminology–and review functional specs from a clinical risk and usability angle.
• Implementation support:Support the implementation team with clinical questionsthat ariseduring customer rollouts, and act as the clinical point of contact for customer queriesthat requireclinical judgment.
• Support escalation:Assist the Support team with tickets that need clinical interpretation, such as clinical bug reports and medicationbehaviourquestions.
• Knowledge transfer:Review training materials and documentation for clinical accuracy, and run clinical safety workshops, both internally and with customers.
• Presales:Deliver product demonstrations tailored to clinical audiences and contribute clinical content to tender and bid responses.

What will you receive as a valued member of the Better team?

• Full-time employment and other financial benefits:Enjoy a stable position with a range of comprehensive benefits tailored to enhance your work experience.
• Personal and professional growth:We go beyond buzzwords. From internal and external trainings to mentoring, coaching, and access to our internal training platform,you’llhave the tools and support to shape your path.
• A real focus on wellbeing:Our wellbeing policy is more than just words. It includes access to resources designed to help you stay balanced, focused, and healthy,insideand outside of work.
• Flexibility and trust:Enjoy the autonomy to manage your own schedule with flexible hours and a hybrid work model that adapts to your lifestyle.
• A culture of learning and openness: Work in a flat, collaborative environment where curiosity, critical thinking, and knowledge sharing are part of the daily rhythm, not just encouraged but expected.
• Meaningful impact:Be part of a mission-driven company transforming healthcare for over 30 million patients worldwide. What you do here matters.
• Clinical influence at scale:Your judgement shapes how medicines are prescribed and administered across NHS Trusts and health boards.

Ready to make an impactinhealthcare?

Join Better as a Clinical Safety Specialist and help us makemedicinesmanagement safer for the care teams and patients who depend on it every day.