At a Glance
- Tasks: Shape the future of digital medicines management and ensure clinical safety.
- Company: Join Better, a leading tech company transforming healthcare for millions.
- Benefits: Enjoy flexible hours, comprehensive benefits, and personal growth opportunities.
- Other info: Collaborative culture focused on learning and wellbeing.
- Why this job: Make a real impact on patient care and influence how medicines are prescribed.
- Qualifications: Registered healthcare professional with clinical experience in the UK.
The predicted salary is between 44595 - 54505 £ per year.
We are looking for an experienced clinician to bring clinical expertise and safety assurance to our ePMA team! At Better, we are building software solutions to help medical teams improve patient care. Our advanced digital health platform already supports the electronic health records of more than 30 million patients worldwide, and our ePMA solution, Better Meds, is live across NHS Trusts and health boards in the UK.
We’re looking for a Clinical Product Specialist – a registered healthcare professional who understands how medications are prescribed, supplied and administered in practice, and who wants to use that knowledge to make digital medicines management safer. You’ll be the clinical voice across the product lifecycle: owning clinical safety documentation for every Better Meds release, advising product and implementation teams on workflow safety, and representing Better to clinical audiences at NHS Trusts and health boards. You won’t just review specs; you’ll shape how thousands of clinicians prescribe and administer medicines every day.
Skills and expertise you need to excel in this position:
- Clinical registration and experience: A registered healthcare professional (nurse, pharmacist, or physician) with UK/NHS clinical experience, ideally covering medicines administration or prescribing workflows.
- Medicines processes: Practical familiarity with hospital or community medicines processes – prescribing, administration, PRN management, allergy checking – that underpins credible review of clinical safety cases and product specifications.
- Clinical safety and regulation: Working knowledge of DCB0129 and DCB0160 (Clinical Risk Management for the manufacture and deployment of health IT systems). Experience producing Clinical Safety Case Reports, hazard logs and risk assessments is highly desirable.
- Clinical Safety Officer training: Completion of, or willingness to complete, accredited CSO training (e.g. NHS England CSO training, PRSB/Ethos, or equivalent).
- ePMA domain knowledge: Understanding of electronic prescribing and medicines administration systems, ideally hands-on experience with Better Meds or a comparable system.
- UK medicines terminology: Familiarity with dm+d (Dictionary of Medicines and Devices) and UK medicines terminology.
- Customer-facing aptitude: Experience or a clear aptitude for demos, tenders and bid responses, and translating clinical requirements into product capability statements.
- Communication: Strong written and verbal English, and confidence presenting to Trust and health board stakeholders – clinicians, pharmacists and IT leads.
- Collaboration: Able to work across cross-functional teams (product, implementation, support) and translate between clinical and technical language.
How will you show up and shape success, one day at a time?
- Clinical safety documentation: Produce and maintain Clinical Safety Case Reports and supporting hazard logs for each version and release of Better Meds.
- Clinical risk assessment: Assess proposed product changes for clinical risk in line with DCB0129/DCB0160, and sign off on clinical safety documentation for each release going to customers.
- Product input: Provide clinical perspective on product specifications – workflow safety, edge cases, terminology – and review functional specs from a clinical risk and usability angle.
- Implementation support: Support the implementation team with clinical questions that arise during customer rollouts, and act as the clinical point of contact for customer queries that require clinical judgment.
- Support escalation: Assist the Support team with tickets that need clinical interpretation, such as clinical bug reports and medication behaviour questions.
- Knowledge transfer: Review training materials and documentation for clinical accuracy, and run clinical safety workshops, both internally and with customers.
- Presales: Deliver product demonstrations tailored to clinical audiences and contribute clinical content to tender and bid responses.
What will you receive as a valued member of the Better team?
- Full-time employment and other financial benefits: Enjoy a stable position with a range of comprehensive benefits tailored to enhance your work experience.
- Personal and professional growth: We go beyond buzzwords. From internal and external trainings to mentoring, coaching, and access to our internal training platform, you’ll have the tools and support to shape your path.
- A real focus on wellbeing: Our wellbeing policy is more than just words. It includes access to resources designed to help you stay balanced, focused, and healthy, inside and outside of work.
- Flexibility and trust: Enjoy the autonomy to manage your own schedule with flexible hours and a hybrid work model that adapts to your lifestyle.
- A culture of learning and openness: Work in a flat, collaborative environment where curiosity, critical thinking, and knowledge sharing are part of the daily rhythm, not just encouraged but expected.
- Meaningful impact: Be part of a mission-driven company transforming healthcare for over 30 million patients worldwide. What you do here matters.
- Clinical influence at scale: Your judgement shapes how medicines are prescribed and administered across NHS Trusts and health boards.
Ready to make an impact in healthcare? Join Better as a Clinical Product Specialist and help us make medicines management safer for the care teams and patients who depend on it every day.
Clinical Product Specialist employer: Better Care (UK)
At Better, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises personal and professional growth. Our commitment to employee wellbeing is reflected in our flexible working arrangements and comprehensive benefits, ensuring that you can thrive both inside and outside of work. Join us in making a meaningful impact on healthcare, where your expertise will directly influence the safety and efficacy of medicines management for millions of patients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Product Specialist
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Better Care (UK).
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Better Care (UK).
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Better Care (UK), don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Product Specialist
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Better Care (UK).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Better Care (UK).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Better Care (UK). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Better Care (UK). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Better Care (UK)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Better Care (UK)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
