At a Glance
- Tasks: Coordinate customer orders and installations for a seamless experience.
- Company: Better, a leading telecommunications provider with a vibrant culture.
- Benefits: £28,000 salary, 25 days holiday, early finish Fridays, and gym access.
- Other info: Enjoy fun events, ongoing training, and discounts at popular retailers.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Strong organisational skills and experience in administrative roles.
The predicted salary is between 28000 - 28000 £ per year.
About Us
Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers.
We pride ourselves on our innovative approach and commitment to customer satisfaction.
Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.
Role Overview
The role involves coordinating the end-to-end process of customer orders, installations, and supporting documentation to ensure a seamless experience for both customers and internal teams.
Acting as the bridge between Sales, Telemarketing, Finance, and Installation teams, this position ensures that every deal, amendment, and installation is processed accurately, efficiently, and on schedule.
The ideal candidate will be highly organised, proactive, and confident communicating with both colleagues and customers to maintain smooth operations across departments.
Key Responsibilities
- Preparing necessary paperwork for installations, including contracts.
- Working with departments, especially the sales team (Sales Director and Managers), to ensure amendments are processed accurately and in a timely manner.
- Ensuring all sales deals are accurately proposed and that documents are completed and submitted on time.
- Communicating with customers to gather outstanding paperwork, account details, or other information necessary for finance acceptance, including obtaining corrected and resigned documents when needed.
- Liaising with the installation team to arrange and confirm installation dates.
- Handling incoming calls from sales consultants and assisting with queries or redirecting them as needed.
- Support the Sales and Telemarketing teams by tracking demo bookings, outcomes, and follow-ups
- Verify broadband availability and address accuracy for demonstrations.
What we’re looking for
- Excellent organisational and multitasking skills.
- Strong communication abilities, both verbal and written.
- Experience in administrative roles, ideally within sales, installations, or related industries.
- Attention to detail with a commitment to accuracy.
- Ability to manage and prioritise workload effectively in a busy office environment.
If you are a detail-oriented administrator who enjoys working in a dynamic environment, we would love to hear from you.
- Opportunity to work in a dynamic and supportive team environment.
- 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
- Early finish Fridays
- Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
- Monthly staff awards with quarterly dinner and drinks at top local restaurants.
- Ongoing training and development opportunities.
- Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
- Access to discount at popular retailers
- #J-18808-Ljbffr
Sales Operations Administrator in Bournemouth employer: Better
Better is an exceptional employer that fosters a collaborative and innovative work culture in the vibrant city of Bournemouth. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our IT Systems & Support Engineers can thrive in their roles while contributing to meaningful projects. Our commitment to work-life balance and a supportive team environment makes Better a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Administrator in Bournemouth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Administrator at Better, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Better. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Administrator in Bournemouth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Better:When writing your cover letter, make sure to tailor your message specifically for Better. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Better
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Better that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Better that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Better’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
