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- Tasks: Lead a team to manage and grow client relationships in the iGaming industry.
- Company: Dynamic casino provider with a focus on innovation and growth.
- Benefits: Competitive salary, leadership opportunities, and a vibrant work culture.
- Why this job: Make a real impact by driving revenue and building strong partnerships.
- Qualifications: Experience in account management and strong leadership skills required.
- Other info: Join a fast-paced environment with exciting industry events and networking opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Head of Account Management, as a casino provider this is an important leadership role responsible for managing and growing client relationships, overseeing the account management team, and driving revenue for the company. Main role objectives include developing account strategies, ensuring client satisfaction, setting and monitoring team performance against KPIs, and acting as a key contact for high-level clients and stakeholders. The role requires a strategic and commercial mindset, strong leadership and communication skills, and deep knowledge of the iGaming industry.
Key responsibilities:
- Team leadership: Mentor, train, and manage a team of account managers, ensuring they meet performance goals and KPIs.
- Strategy and planning: Develop and implement the overall account management strategy, setting goals and objectives to drive growth and productivity.
- Client relationship management: Build, maintain, and grow strong, long-term relationships with key casino partners and game providers.
- Revenue growth: Drive revenue through upselling opportunities, strategic negotiations, and optimizing existing accounts.
- Market and product expertise: Stay up-to-date on market trends, new games, and industry developments to advise clients and the team effectively.
- Stakeholder collaboration: Work closely with internal departments (e.g., marketing, game delivery, sales) to align goals and ensure client needs are met.
- Commercial negotiations: Handle day-to-day commercial negotiations and, where needed, renegotiate existing deals with providers.
- Event representation: Attend and represent the company at industry events and exhibitions.
Required skills and experience:
- Proven experience in account management within the iGaming industry.
- Strong commercial and strategic thinking skills.
- Experience leading and developing a team.
- Excellent communication, negotiation, and relationship-building skills.
- Strong analytical skills and the ability to use data to drive decisions.
- A solid understanding of the casino/iGaming sector and its ecosystem.
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Head of Account Management employer: Betsoft Gaming
Contact Detail:
Betsoft Gaming Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management
✨Tip Number 1
Network like a pro! Get out there and connect with people in the iGaming industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or industry peers, make sure to highlight your knowledge of market trends and client relationship management. This will set you apart as someone who’s not just looking for a job, but is genuinely passionate about the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to account management and leadership. Think about how you can demonstrate your strategic thinking and team management skills through real-life examples. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s make it happen together!
We think you need these skills to ace Head of Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any specific achievements in account management within the iGaming industry. We want to see how you can drive revenue and build strong client relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Account Management role. Share your strategic mindset and how you've successfully led teams in the past. Remember, we love a good story that showcases your passion for the iGaming sector!
Showcase Your Industry Knowledge: Demonstrate your understanding of the iGaming industry in your application. Mention any market trends or new developments you’re excited about. This shows us that you’re not just looking for a job, but that you’re genuinely interested in contributing to our growth and success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of the StudySmarter team!
How to prepare for a job interview at Betsoft Gaming
✨Know Your iGaming Stuff
Make sure you brush up on the latest trends and developments in the iGaming industry. Being able to discuss recent game releases or market shifts will show that you're not just familiar with the sector, but genuinely passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you mentored team members or drove performance against KPIs. This will demonstrate your capability to lead the account management team effectively.
✨Master the Art of Negotiation
Since commercial negotiations are a big part of this role, be ready to discuss your negotiation strategies. Share instances where you’ve successfully upsold or renegotiated deals, highlighting your strategic thinking and relationship-building skills.
✨Engage with Stakeholders
Think about how you’ve collaborated with other departments in previous roles. Be prepared to discuss how you would align goals across teams like marketing and sales to ensure client needs are met, showcasing your ability to work cross-functionally.