Welsh-Speaking Helpline Advisor (24/7 Emotional Support) in Wrexham

Welsh-Speaking Helpline Advisor (24/7 Emotional Support) in Wrexham

Wrexham Full-Time On-site
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Betsi Cadwaladr University Health Board is seeking a Helpline Operator to support 24/7 Welsh-language helplines from Grove Road, Wrexham. The role involves responding to calls, managing voicemails and providing emotional support, information and literature to callers dealing with mental ill health, dementia and substance misuse.

Applicants should have strong telephone skills, be able to work as part of a team or alone, and possess basic office experience.

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Welsh-Speaking Helpline Advisor (24/7 Emotional Support) in Wrexham employer: Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive work culture that prioritises patient-centred care and professional development. As a Senior Consultant Psychiatrist at the Hergest Unit, you will have the opportunity to lead innovative acute mental health services while benefiting from ongoing training and collaboration with dedicated professionals in a vibrant community setting in Wales.

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Contact Details:

Betsi Cadwaladr University Health Board Recruitment Team