Senior Secretary - INTERNAL in Wrexham

An exciting opportunity has arisen for a Band 4 Senior Secretary to support the Harm Reduction / Enhancing Lives teams as part of Substance Misuse Services. This role will support the daily administration coordination of the teams, support for the Service and Team manager, and will also support the training coordination of the wider service. We are looking for an enthusiastic, self‑motivated and experienced individual with a strong administrative background.

It is essential that applicants possess a high level of typing skills, have experience in using Microsoft packages, and are able to work efficiently in a fast paced environment. The successful candidate will be able to work on their own initiative and be part of a team. The post-holder will need to possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards.

Main duties of the job

The post-holder must have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence. The successful candidate must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications And Knowledge

• NVQ Business Administration Level 4, or Diploma in Office Administration, or relevant experience at diploma level.
• RSA /OCR Level 3 or equivalent experience
• ECDL qualification or equivalent experience
• Evidence of Continuous Personal Development
• Knowledge of a range of administrative & clerical processes
• In‑depth and detailed knowledge and understanding of secretarial procedures, the structure, policies, plans, regulations, management and operational procedures of the Organisation
• Advanced knowledge of word processing, spreadsheet and presentation packages

Experience

• Experience at a high level of providing a comprehensive administrative / PA service
• Experience of setting up and using filing / IT systems
• Significant experience of office procedures, and meeting deadlines

Skills And Attributes

• Competently communicates professionally and effectively with all levels of staff and wider stakeholders both verbally and in writing.
• Proficient in use of Microsoft Office applications.
• Ability to take and transcribe high level verbatim and succinct minutes
• Experienced in planning, organising and prioritising own workload.
• Flexible and adaptable to changing service demands.
• Excellent organisational skills
• Ability to deal with sensitive and highly confidential information
• Ability to work unsupervised and make decisions
• Organisation skills
• Numeracy and Literacy skills
• Good command of English both written & verbal
• Ability to remain flexible in line with changing service demands whilst maintaining a high level of accuracy