At a Glance
- Tasks: Supervise reception areas and staff, ensuring efficient service and communication.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Full training provided, supportive environment, and commitment to equality and diversity.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Experience in healthcare or customer service preferred; IT skills required.
- Other info: Welsh language skills to be learned on appointment; applications welcome in Welsh.
The predicted salary is between 24000 - 36000 £ per year.
The East Primary Care Team is looking for experienced, organised and enthusiastic Senior Receptionist to work in Beechley Medical Centre, Wrexham. To oversee and supervise the reception areas and reception staff, maintaining an efficient, synchronised, and effective reception service.
Working in partnership with the GPs and Practice Nurses, acting as a focal point of communication between patients, GPs and other reception and medical staff. Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given.
The demands of a GP practice can change on a daily basis and therefore this role will be challenging. Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practice, including some data inputting.
The ideal candidate will have experience of working in a healthcare setting or a customer service environment but full training can be given to the right candidate. Welsh Language Skills need to be learned on appointment. Welsh and / or English speakers are welcome to apply.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.
Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Senior Receptionist in Wrexham employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector or even those who work at Beechley Medical Centre. A friendly chat can sometimes lead to insider info about the role or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common questions for reception roles. Think about how your past experiences relate to the challenges of a GP practice, and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about this role and how you can contribute to their mission. Passion goes a long way!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the position. Plus, it’s a great opportunity to reiterate your key strengths.
We think you need these skills to ace Senior Receptionist in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in healthcare or customer service, and don’t forget to mention your IT skills, especially if you’ve used Microsoft Office or EMIS before!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience makes you the perfect fit for our team at Beechley Medical Centre. Keep it friendly and professional!
Show Your Enthusiasm: We love candidates who are excited about the opportunity! Make sure to express your enthusiasm for working in a GP practice and your commitment to providing excellent patient care. It really makes a difference!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can keep you updated on your application status. Plus, it’s super easy!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you brush up on your knowledge of the EMIS clinical system and any relevant healthcare practices. Even if you haven't used it before, showing that you're eager to learn and have done your homework will impress the interviewers.
✨Showcase Your Organisational Skills
As a Senior Receptionist, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed busy reception areas or coordinated with medical staff. This will demonstrate your ability to handle the demands of a GP practice.
✨Emphasise Communication
Since you'll be the focal point between patients and medical staff, highlight your communication skills. Think of specific instances where you've effectively resolved issues or improved patient interactions. This will show that you can thrive in a dynamic environment.
✨Be Ready for Challenges
The role can be challenging, so come prepared to discuss how you handle stress and adapt to changing situations. Share stories that illustrate your resilience and problem-solving abilities, which are crucial in a healthcare setting.