Senior Medical Secretary/Admin Lead - Mental Health - Wrexham INTERNAL

An exciting opportunity has arisen to join the Medical Secretarial Team in the Mental Health Directorate on a Permanent basis and to provide effective leadership to the administration team under the supervision of the administration manager. To provide a comprehensive, high quality medical secretarial and administrative service to the consultant, their medical team and specialist nursing teams, and other health professionals. To maintain the office organisation and monitor the workload related to the administration team.

Main Duties of the Job

• It is essential that the applicant holds the relevant qualifications as per the person specifications.
• Previous medical secretarial experience would be desirable.
• A high level of audio typing skills.
• Excellent computer skills including Microsoft Office.
• A good telephone manner.
• The ability to work both independently and as part of a team, using discretion, judgement and initiative.
• Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
• Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
• A flexible approach to work to meet the demands of the service is essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications / Experience

• NVQ Business administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience.
• RSA/OCR Level 3 or equivalent experience or qualification in typing.
• ECDL or equivalent experience.

Desirable Criteria (Qualifications)

• Management qualification or working towards NVQ 3 Customer Service.

Essential Criteria (Experience)

• Experience of coordinating administration activities.
• Experience of working as a Medical Secretary.
• Experience of organising workload and people.

Desirable Criteria (Experience)

• Previous NHS Experience.

Essential Criteria (Skills)

• Excellent Communication Skills.
• Advanced Typing Skills.
• Will work unsupervised.
• Excellent customer service skills.
• Excellent Organisational skills.
• Will prioritise own workload.
• Minute Taking experience.

Essential Criteria (Knowledge)

• Knowledge and ability to use Microsoft Office applications.
• Evidence of Continual Personal Development.

Desirable Criteria (Knowledge)

• Knowledge of Referral To Treatment process (RTT).

Essential Criteria (Personal Qualities)

• Good Team Working ethic.
• Enthusiasm and commitment.
• Proactive and positive attitude.

Other Relevant Requirements

• If required be able to travel between sites if relevant to the demands of the post.

Desirable Criteria (Other)

• Welsh Speaker.

We are committed to promoting equality and diversity and are a Disability Confident Employer.