At a Glance
- Tasks: Lead the admin team and provide top-notch secretarial support in mental health.
- Company: Join a dedicated team within the NHS, making a difference in mental health care.
- Benefits: Permanent position with opportunities for professional growth and development.
- Other info: Flexible working environment with a focus on teamwork and patient confidentiality.
- Why this job: Be part of a vital service, supporting healthcare professionals and patients alike.
- Qualifications: Relevant qualifications in medical administration and experience as a Medical Secretary.
The predicted salary is between 37338 - 44962 £ per year.
An exciting opportunity has arisen to join the Medical Secretarial Team in the Mental Health Directorate on a Permanent basis and to provide effective leadership to the administration team under the supervision of the administration manager. The role involves providing comprehensive, high‑quality medical secretarial and administrative service to the consultant, their medical team, specialist nursing teams and other health professionals, ensuring office organisation and managing workload for the administration team.
Essential to hold relevant qualifications as per the person specifications; previous medical secretarial experience desirable. The post holder must be self‑directed, multi‑task, and maintain patient confidentiality, offering a high standard of customer care. Flexibility to adapt to changing demands is essential. Ability to speak Welsh is desirable.
Main Duties:- Provide effective medical secretarial and administrative support to medical and nursing teams.
- Maintain and organise office operations and monitor workload for the administration team.
- Generate and process urgent and routine correspondence.
- Work independently and as part of a team, exercising discretion, judgement and initiative.
- Ensure patient confidentiality and a high standard of customer care.
- Adapt flexibly to meet service demands.
Qualifications / Experience:
- NVQ Business Administration L4 or equivalent, City & Guilds AMSPAR Level 3 Diploma in Medical Administration, or equivalent medical secretary experience.
- RSA/OCR Level 3 or equivalent typing qualification.
- ECDL or equivalent.
- Management qualification or working towards (desirable).
- NVQ 3 Customer Service (desirable).
Experience:
- Coordinating administration activities.
- Experience as a Medical Secretary.
- Organising workload and people.
- Previous NHS experience (desirable).
Skills:
- Excellent communication skills.
- Advanced typing skills.
- Ability to work unsupervised.
- Excellent customer service skills.
- Excellent organisational skills.
- Ability to prioritise own workload.
- Minute‑taking experience.
Knowledge:
- Ability to use Microsoft Office applications.
- Evidence of continual personal development.
- Knowledge of Referral To Treatment (RTT) process (desirable).
Personal Qualities:
- Good team‑working ethic.
- Enthusiasm and commitment.
- Proactive and positive attitude.
Other Relevant Requirements:
- Ability to travel between sites as required.
- Welsh speaker (desirable).
Senior Medical Secretary/Admin Lead - Mental Health - Wrexham employer: Betsi Cadwaladr University Health Board
Join our dedicated team in Wrexham, where we prioritise a supportive work culture that fosters professional growth and development. As a Senior Medical Secretary/Admin Lead in the Mental Health Directorate, you will benefit from a collaborative environment that values your contributions and offers opportunities for continuous learning. With a commitment to high-quality patient care and a flexible approach to service demands, we ensure that our employees feel valued and empowered in their roles.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
