At a Glance
- Tasks: Provide second line ICT support in person and remotely across various settings.
- Company: Join Betsi Cadwaladr University Health Board, a leading healthcare provider.
- Benefits: Gain valuable experience in a dynamic environment with potential for career advancement.
- Other info: Work within a large enterprise infrastructure and collaborate with dedicated ICT teams.
- Why this job: Make a difference in healthcare by solving tech issues that impact patient care.
- Qualifications: Degree in computing or equivalent experience in ICT support required.
The predicted salary is between 30000 - 40000 £ per year.
The ICT Desktop Support Technician role at Betsi Cadwaladr University Health Board provides second line support both in person and remotely across clinical and non-clinical settings. You will troubleshoot Windows OS and related technologies within a large enterprise infrastructure and work closely with ICT teams to resolve issues.
Essential criteria include:
- Degree-level education or equivalent in computing
- Experience delivering ICT support under SLA in large organisations
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
We think you need these skills to ace ICT Desktop Support Technician (2nd Line) - Hospital IT in Wrexham
Windows OS Troubleshooting
Remote Support
In-Person Support
ICT Support
SLA Management
Enterprise Infrastructure Knowledge
Problem-Solving Skills
