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For Companies At a Glance
- Tasks: Support patient movement and assist with essential services in a dynamic hospital environment.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy competitive pay, generous holiday entitlement, and a pension scheme.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Make a real difference in healthcare while gaining valuable experience.
- Qualifications: Good standard of secondary education; customer service experience is a plus.
The predicted salary is between 27800 - 29000 £ per year.
We currently have an opportunity in our Portering Services Department for an enthusiastic, motivated individual to work within the Wrexham Maelor Hospital and across community sites. The post holder will respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service. This will involve the lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them. These may include sack and pallet trucks, driven and hand-held tugs, mechanical movers and stairwell climbers.
The Health Board offers excellent working conditions including a generous entitlement of paid holiday, enhanced pay for weekend working and an opportunity to join the Superannuation Pension Scheme. We are offering a permanent contract of employment for the following post: 1 part-time post (22.5 hours a week) – working 3 days per week on a rota to include nights, weekends and bank holidays. Rates of pay are £13.45 per hour, with enhanced rates for work undertaken on a Saturday (£17.76 per hour) and Sunday (£23.06 per hour).
If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today.
Main Duties
Portering Services provides essential support to all areas of the hospital. The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc. The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc., whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner.
Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable – therefore a flexible approach is essential and the post holder will be expected to use own initiative. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. We are committed to promoting equality and diversity, and are proud to welcome applicants under the ‘Disability Confident Employer’ scheme.
Qualifications
- Experience: Experience in a similar post
- Knowledge of Hospital: Knowledge of Hospital
- Essential Criteria: Good standard of secondary education
- Desirable Criteria: NVQ level 2 in customer service
- Availability – Essential Criteria: To be available to work weekends and bank holidays
- Community Sites – Essential Criteria: Ability to travel within geographical area in a timely manner
- Health & Wellbeing – Essential Criteria: Able to cope with distressing situations
- Aptitude & Abilities – Essential Criteria: Good communication skills, Able to work as part of a team
- Aptitude & Abilities – Desirable Criteria: Ability to speak Welsh
General Porter - Relief in Wrexham employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Porter - Relief in Wrexham
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with Wrexham Maelor Hospital and its community sites. Understanding the layout and services can give you an edge during interviews, showing your enthusiasm and readiness to jump in.
✨Tip Number 2
Show off your teamwork skills! As a General Porter, you'll be part of a team, so highlight any past experiences where you've worked collaboratively. We want to see that you can adapt and support your colleagues in a busy environment.
✨Tip Number 3
Be ready for anything! The role can be unpredictable, so prepare examples of how you've handled unexpected challenges before. This will demonstrate your flexibility and problem-solving skills, which are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace General Porter - Relief in Wrexham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about the opportunity to work in Portering Services and make a difference in patient care.
Highlight Relevant Experience: Make sure to mention any previous experience you have in similar roles or environments. If you've worked in healthcare or customer service before, we want to hear about it! Tailor your application to showcase how your skills fit the job.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know the Role Inside Out
Make sure you understand the responsibilities of a General Porter. Familiarise yourself with the tasks mentioned in the job description, like patient movement and handling goods. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be ready to share examples of how you've collaborated with others in previous jobs. Highlight your ability to adapt to changing situations and support your colleagues, especially in a busy hospital environment.
✨Show Your Customer Care Skills
Customer care is key in this position. Prepare to discuss how you’ve provided excellent service in past roles. Think about specific instances where you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to lifting and moving patients or goods. Brush up on safety protocols and how to use mechanical aids effectively. Showing that you can think on your feet and handle physical demands will set you apart from other candidates.