Job summary
The post holder will act as the first point of contact for the team. They will provide information , advice and assistance to other departments and colleagues, dealing with referrals, offering comprehensive support.
Main duties of the job
The post holder will administer and maintain the efficient and effective running of the Department, answering individual enquiries promptly and professionally providing a coordination role where appropriate,
The post holder will have a key role in ensuring referrals are collated, and liaising with clinical staff ensuring activity is recorded and information shared seamlessly.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications
Essential
- NVQ III Admin/Customer Care or relevant experience
Desirable
- NVQ III Health and Social Care related field
Skills
Essential
- Able to demonstrate English Language and Mathematice
Desirable
- NVQ III Health and Social Care related field
Experience
Essential
- Experience of a busy working environment with varied workload and priorities
- Significant general secretarial/office experience
- Experience of working with Microsoft Office Programmes ie Word and Excel
Desirable
- Previous NHS experience
- Supervisory experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 9EF
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
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Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team