At a Glance
- Tasks: Support patient care by managing ward supplies and ensuring a clean environment.
- Company: Join a friendly team dedicated to high standards of patient care.
- Benefits: Competitive pay, supportive work culture, and opportunities for personal growth.
- Other info: Welsh speakers are encouraged to apply; we value diversity and inclusivity.
- Why this job: Make a real difference in patient experiences while developing valuable skills.
- Qualifications: Organised, proactive, and great communication skills are essential.
The predicted salary is between 25674 - 28093 £ per year.
An exciting opportunity has arisen for a Band 3 Housekeeper to join the friendly and motivated team on Ffrancon Ward. This role is integral to supporting the smooth running of the clinical environment and maintaining high standards of patient care. The post holder will undertake a range of non‑clinical duties, including ordering and managing ward stock, completing routine audits, and supporting compliance with ward standards. The Housekeeper will work closely with the Nurse in Charge and Ward Manager to address concerns, provide feedback to staff, and contribute to a safe, clean, and well‑organised ward environment.
Responsibilities
- Welcome, receive and direct patients, relatives and visitors to the ward, liaising with the multidisciplinary team as appropriate.
- Support the nurse in charge by coordinating non‑clinical aspects of the ward environment, ensuring visitors and relatives are dealt with promptly, sensitively and with empathy.
- Provide general information to patients and visitors, ensuring clear and professional communication at all times.
- Receive and relay messages effectively, maintaining strict confidentiality.
- Handle minor concerns or complaints, taking appropriate action and escalating to senior staff when required.
- Maintain awareness of current standards, including food hygiene, infection prevention and control, and waste segregation procedures, ensuring compliance at ward level.
- Support the Ward Manager in maintaining ward accreditation, accurate records, and monitoring compliance with Mandatory Training requirements where appropriate.
- Assist the Ward Manager in reviewing and implementing changes to local policies and procedures.
- Contribute to the ordering, stocking and monitoring of ward supplies and equipment, ensuring efficient and cost‑effective use of resources.
- Promote a clean, safe and organised ward environment, supporting high standards of patient care and experience.
Qualifications and Attributes
The successful candidate will be proactive, organised, and able to work effectively both independently and as part of a multidisciplinary team, with excellent communication and IT skills. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. BCUHB is a Disability Confident Employer; applications from disabled candidates are welcomed and not treated less favourably.
Ward Housekeeping & Supplies Coordinator employer: Betsi Cadwaladr University Health Board
Join BCUHB as a Ward Housekeeping & Supplies Coordinator and become part of a dedicated team committed to delivering exceptional patient care in a supportive environment. With a focus on employee growth, we offer training opportunities and a culture that values collaboration and respect, ensuring you feel valued and empowered in your role. Located in a vibrant community, our organisation prioritises work-life balance and inclusivity, making it an excellent place for those seeking meaningful employment.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Housekeeping & Supplies Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the ward and its team. Knowing their values and recent achievements shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Housekeeping & Supplies Coordinator, you'll need to interact with patients and staff. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity.
We think you need these skills to ace Ward Housekeeping & Supplies Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of the Housekeeping & Supplies Coordinator role. We want to see how you can contribute to maintaining high standards of patient care!
Showcase Your Communication Skills:Since this role involves liaising with patients, relatives, and the multidisciplinary team, it's crucial to demonstrate your excellent communication abilities. Use clear and professional language in your application to reflect this.
Highlight Your Organisational Skills:Being proactive and organised is key for this position. Share examples from your past experiences where you've successfully managed tasks or coordinated activities, as this will show us you're the right fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Ward Housekeeping & Supplies Coordinator. Familiarise yourself with the key tasks like managing ward stock and supporting compliance with standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with patients, relatives, and the multidisciplinary team, be prepared to demonstrate your excellent communication skills. Think of examples where you've effectively communicated in previous roles, especially in sensitive situations, to highlight your ability to handle diverse interactions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as dealing with complaints or ensuring compliance with hygiene standards. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a clean and safe environment.
✨Emphasise Teamwork and Proactivity
This position requires working closely with the Nurse in Charge and Ward Manager, so be ready to discuss your experience in teamwork. Share examples of how you've proactively contributed to a team’s success and how you can support others in maintaining high standards of patient care.
