Ward Concierge & Patient Support Coordinator
Ward Concierge & Patient Support Coordinator

Ward Concierge & Patient Support Coordinator

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Guide visitors and coordinate communication on the ward while assisting with admin tasks.
  • Company: Major health organisation in Wales with a focus on inclusivity and diversity.
  • Benefits: Supportive work environment and opportunities for personal growth.
  • Why this job: Make a difference in patient care and be part of a dynamic healthcare team.
  • Qualifications: Excellent communication skills and ability to work independently or in a team.
  • Other info: Welsh-speaking candidates are encouraged to apply for a more inclusive workplace.

The predicted salary is between 36000 - 60000 Β£ per year.

A major health organisation in Wales is seeking a dynamic individual to join the team at Dulas ward. The role involves guiding visitors, coordinating communication on the ward, and assisting with various administrative tasks.

The ideal candidate will possess excellent communication skills and an ability to work both independently and as part of a team. Welsh-speaking candidates are encouraged to apply, providing an inclusive environment that values diversity.

Ward Concierge & Patient Support Coordinator employer: Betsi Cadwaladr University Health Board

Join a leading health organisation in Wales that prioritises employee well-being and professional development. With a supportive work culture that values diversity and inclusivity, particularly encouraging Welsh-speaking candidates, you will find ample opportunities for growth and collaboration within a dedicated team. Experience a rewarding career where your contributions directly impact patient care and community health.
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Contact Detail:

Betsi Cadwaladr University Health Board Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Ward Concierge & Patient Support Coordinator

✨Tip Number 1

Make sure to research the health organisation and Dulas ward before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since this role involves guiding visitors and coordinating communication, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.

✨Tip Number 3

Show off your teamwork skills! Think of examples from your past experiences where you worked well with others. This will demonstrate that you can thrive in a collaborative environment, which is essential for this position.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Ward Concierge & Patient Support Coordinator

Communication Skills
Teamwork
Independence
Administrative Skills
Visitor Guidance
Coordination Skills
Welsh Language Proficiency
Interpersonal Skills

Some tips for your application 🫑

Show Your Communication Skills: Since the role is all about guiding visitors and coordinating communication, make sure to highlight your excellent communication skills in your application. Use clear and concise language to demonstrate how you can effectively interact with both patients and staff.

Tailor Your Application: Take a moment to customise your application for the Ward Concierge & Patient Support Coordinator role. Mention specific experiences that relate to the tasks mentioned in the job description, like administrative tasks or teamwork, to show we’re the right fit for each other.

Emphasise Teamwork and Independence: This position requires a balance of working independently and as part of a team. Share examples from your past where you’ve successfully navigated both scenarios. It’ll show us you can adapt to different situations on the ward.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen and ready to join our dynamic team!

How to prepare for a job interview at Betsi Cadwaladr University Health Board

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Ward Concierge & Patient Support Coordinator. Familiarise yourself with the specific tasks mentioned in the job description, like guiding visitors and coordinating communication. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve had to explain complex information clearly or resolve misunderstandings. This will show that you can handle the dynamic environment of a ward.

✨Highlight Teamwork and Independence

Be ready to discuss your experiences working both independently and as part of a team. Share specific examples where you successfully collaborated with others, as well as instances where you took initiative on your own. This will illustrate your versatility and adaptability, which are crucial for this position.

✨Embrace Diversity and Inclusivity

Since the organisation values diversity, be prepared to talk about your understanding of inclusivity in the workplace. If you speak Welsh, mention it! Highlighting your language skills can set you apart and show your commitment to creating an inclusive environment for all patients and visitors.

Ward Concierge & Patient Support Coordinator
Betsi Cadwaladr University Health Board
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