Security Operations & Compliance Engineer in Wales

Join Us in Transforming Healthcare Through Digital Innovation! At BCUHB ICT, we're on a mission to revolutionise patient care and outcomes through cutting-edge technology and smarter ways of working. Our vision is to create a customer-focused, innovation-driven ICT service that delivers real value where it matters most.

With our Digital Strategy, we're streamlining operations, optimising resources, and fostering a culture of collaboration and continuous improvement. This is your chance to be at the heart of a major transformation—leading or supporting game-changing digital advancements in healthcare.

You'll be joining the Cyber Security and Compliance Team, reporting to the Cyber Security and Resilience Manager, and be responsible for proactively monitoring and protecting the ICT Infrastructure from cyber threats, ensuring the resilience of systems which underpin critical patient services.

Main duties of the job include:

• Provision of a virtual Security Operations Centre function, including monitoring and reviewing the Security Information & Event Management system and other controls.
• Proactive analysis and identification of suspicious/malicious activity.
• Evaluation of data for patterns and trends in incidents, ensuring corrective and preventative actions.
• Support the Cyber Security Awareness Programme, addressing Information Security Management System, Cyber Essentials, and NIS-R requirements.
• Maintain up-to-date knowledge of cyber threats and apply this through threat hunting.
• Assist in developing and delivering monitoring systems to measure compliance with standards.
• Provide advice and guidance on ICT, Information, and Cyber Security queries, using available controls and technologies to balance user needs with system and information security.

Experience required:

• Significant experience in a complex ICT environment, ideally with ICT security exposure.
• Knowledge of complex ICT configuration, coding principles, structured query languages, system and OS logs, Windows technologies, and multi-vendor environments.
• Skilled in troubleshooting complex technical issues.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

What we can offer you in return:

• Up to 34 days holiday entitlement plus bank holidays.
• Agile and flexible working options.
• Membership of the British Computer Society.
• Car leasing options.

Qualifications and Knowledge:

• Educated to Degree level or equivalent experience.
• Evidence of Continual Professional Development.
• Possesses a good working knowledge of multiple Systems and hardware platforms gained by experience and training.
• Demonstrates a good knowledge of NHS Wales and LHB information and communications technology standards and requirements.
• Hold a relevant training qualification - Level 3 Award in Education and Training.
• Recognised professional qualification in an electronic engineering/computing field such as MCSE MCSP (Microsoft Certification) ITIL Foundation.
• Knowledge in application management.
• Professional body membership such as SDI, BCS or FedIP.
• Knowledge of both local and national NHS ICT developments and strategies.
• Full knowledge of NHS IT security policies and procedures.
• Good knowledge of organisations goals and objectives.

Experience of providing ICT support to negotiated Service Level agreements in a hospital or large organisation environment, problem identification and solving, and experience of working in an NHS/social care or voluntary sector setting is essential.

Aptitude and Abilities:

• Ability to stay calm and communicate effectively in stressful situations.
• Ability to write and maintain technical reports, operational procedures and system documentation sets in an accurate, concise and clear manner.
• Must have advanced IT/Keyboard skills demonstrable across Microsoft Office Suite of applications.
• Ability to direct and conduct research into ICT issues, systems and products as required.
• Proven ability of minute taking.
• Ability to effectively prioritise tasks in a high-pressure environment.
• Ability and willingness to travel across the Health Board and broader if required.
• Ability to train and support staff.
• Sound judgment, planning, decision making, and organisational skills.
• Ability to work on own initiative and organise/prioritise own workload and that of the team to operate effectively.
• Ability to initiate and respond positively to change, and the ability to learn from experience.

Values:

• Lateral Thinker.
• Ability to communicate verbally with all levels of the organisation and able and willing to share information.
• Flexible and adaptable to meet all aspects of the work.
• Completer Finisher.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.