Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a manager for the People’s Experience and PEARS team. The role focuses on handling concerns, investigations, and complaints to improve patient and carer experiences across the organisation.
The post holder will oversee the Concerns Team, coordinate enquiries, and ensure timely, quality responses, with Welsh/English language considerations noted. Collaboration with Wales-wide governance processes will be essential.
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People's Experience & Concerns Lead in Wales employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and inclusive work environment in the beautiful location of Bangor, UK. With a strong commitment to employee development and clinical excellence, staff are encouraged to grow their skills while contributing to innovative practices in Orthotics. The organisation values diversity and actively promotes a culture where all voices are heard, making it a rewarding place for professionals seeking meaningful careers in healthcare.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
