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- Tasks: Provide top-notch secretarial support to paediatric consultants and manage clinic workflows.
- Company: Join the dedicated team at Betsi Cadwaladr University Health Board.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Other info: This role is office-based and requires current employment with the Health Board.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Experience in secretarial roles and strong organisational skills are essential.
The predicted salary is between 37338 - 44962 £ per year.
Please note that we will only accept applications from staff currently employed by Betsi Cadwaladr University Health Board.
This position is office based and interviews will be face to face. We are seeking a highly organised, motivated and experienced Medical Secretary to join our Acute Paediatric Administrative Team at Glan Clwyd Hospital. This is a key role providing comprehensive secretarial and administrative support to paediatric consultants and the wider clinical team, ensuring the smooth and efficient running of the service. The successful candidate will act as a senior point of contact supporting workflow, maintaining high standards and helping promote a positive patient‑focused service.
Responsibilities
- Provide high quality secretarial support including audio typing, typing of reports, minute taking, diary management and handling clinical correspondence.
- Manage consultant clinics proactively – liaising with booking staff, monitoring waiting lists, and supporting efficient RTT pathways.
- Coordinate consultant diaries with on‑call rotas, meetings, annual leave.
- Oversee timely preparation, formatting and distribution of clinic letters, results and reports.
- Support the Administration Manager in training new staff and maintaining consistent standards across the team.
- Prioritise and manage workload often working to deadlines.
- Act as a key point of contact for patients, carers, families and external agencies, handling sensitive information with discretion and empathy.
- Support the team with general administration tasks including filing, scanning and data entry.
- Support service improvement initiatives and contribute to the development of administrative processes.
- Ensure compliance with Health Board policies, Information Governance and confidentiality standards.
- Use NHS systems including WPAS, CITO, IFIT, ESR, WCP and Microsoft Office to manage patient information and administrative workflow.
Welsh and/or English speakers are equally welcome to apply.
Senior Medical Secretary - INTERNAL employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Medical Secretary - INTERNAL
✨Tip Number 1
Get to know the team! If you can, reach out to current staff at Betsi Cadwaladr University Health Board. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Prepare for that face-to-face interview like a pro! Research common questions for medical secretaries and practice your answers. We want you to shine and show off your organisational skills!
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with NHS systems mentioned in the job description. Being able to talk about your experience with tools like Microsoft Office or patient management systems will set you apart.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for!
We think you need these skills to ace Senior Medical Secretary - INTERNAL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in secretarial roles, especially in healthcare. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Acute Paediatric Administrative Team. Share specific examples of how you've supported teams in the past and how you can contribute to our patient-focused service.
Showcase Your Organisational Skills: Since this role requires high levels of organisation, make sure to highlight any experience you have with diary management, handling clinical correspondence, or managing workloads. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Betsi Cadwaladr University Health Board!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Medical Secretary. Familiarise yourself with the specific tasks mentioned in the job description, like audio typing and managing consultant clinics. This will help you demonstrate your knowledge and show that you're the right fit for the team.
✨Showcase Your Organisational Skills
During the interview, be ready to discuss how you prioritise and manage your workload. Share examples of how you've successfully handled multiple tasks under pressure, especially in a healthcare setting. This will highlight your ability to maintain high standards and support the clinical team effectively.
✨Emphasise Communication and Empathy
As a Senior Medical Secretary, you'll be a key point of contact for patients and families. Prepare to talk about your experience in handling sensitive information and how you ensure a positive patient-focused service. Demonstrating your empathy and communication skills will set you apart from other candidates.
✨Familiarise Yourself with NHS Systems
Since the role involves using various NHS systems, it’s beneficial to brush up on your knowledge of WPAS, CITO, and Microsoft Office. If you have experience with these tools, be sure to mention it. If not, showing a willingness to learn can also make a great impression!