Senior Health Care Support Worker (General Practice)

Senior Health Care Support Worker (General Practice)

Temporary 25600 - 28400 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support GPs and nurses in delivering top-notch patient care.
  • Company: Join a dedicated healthcare team focused on community well-being.
  • Benefits: Fixed term role with opportunities for professional growth and development.
  • Other info: Welsh speakers are encouraged to apply; dynamic and supportive work environment.
  • Why this job: Make a real difference in patients' lives while gaining valuable experience.
  • Qualifications: NVQ Level 3 or equivalent, plus 2 years in healthcare.

The predicted salary is between 25600 - 28400 £ per year.

This post is a fixed term/secondment for 18 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The post serves to assist the GPs and practice nurse team in the service and delivery of the care management of the practice population. The post holder works under indirect supervision of the Clinical team leader and undertakes tasks and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

Responsible to: Clinical Co-ordinator, Operations Manager and clinical Key Teams

Agenda for Change (AFC) banding: 3

Language Requirements: The ability to speak Welsh is desirable. English and/or Welsh speakers are equally welcome to apply.

Detailed Job Description And Main Responsibilities: Full job description and person specification are available in the supporting documents or through the application portal.

Person Specification

  • Qualifications
    • Essential criteria: Literacy and numeracy skills, NVQ Level 3 or working towards this or equivalent qualification
    • Desirable criteria: HCA course specific to general practice, Up to date basic life support training, ECDL (European Computer Driving Licence)
  • Experience
    • Essential criteria: 2 years previous experience working in a general practice or other healthcare environment, Experience working under indirect supervision
  • Knowledge
    • Essential criteria: Demonstrates an understanding of the role of the health care assistant, Clinical skills and competency relevant to the role (e.g., Phlebotomy experience), Standard keyboard skills, Able to make judgements where there is more than a straightforward choice of options (e.g., new patient health checks, urinalysis etc.), Understand issues regarding accountability and delegation
    • Desirable criteria: Ability to undertake the administration of influenza both intramuscular and intranasal, pneumococcal vaccine and shingles vaccine, Ability to administer hydroxocobalamine (vitamin B12) injections
  • Skills
    • Essential criteria: Ability to communicate effectively via face to face, telephone or group discussion, Good interpersonal skills, Proven customer care skills

Senior Health Care Support Worker (General Practice) employer: Betsi Cadwaladr University Health Board

As a Senior Health Care Support Worker in our general practice, you will be part of a dedicated team that prioritises patient care and professional development. Our supportive work culture fosters collaboration and continuous learning, offering opportunities for growth within the healthcare sector. Located in a vibrant community, we provide a fulfilling environment where your contributions directly impact the well-being of our patients.

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Contact Details:

Betsi Cadwaladr University Health Board Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Health Care Support Worker (General Practice)

Tip Number 1

Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in general practice. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

Tip Number 2

Prepare for interviews by practising common questions related to health care support roles. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

Tip Number 3

Showcase your skills! Bring along any certificates or proof of training relevant to the role, like your NVQ Level 3 or basic life support training. This will help you stand out as a candidate who’s ready to hit the ground running.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Senior Health Care Support Worker (General Practice)

Literacy Skills
Numeracy Skills
NVQ Level 3 or equivalent qualification
HCA course specific to general practice
Basic Life Support Training
ECDL (European Computer Driving Licence)
Experience in a general practice or healthcare environment

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Senior Health Care Support Worker and how your experience aligns with the role.

Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences specifically relate to the tasks mentioned in the job description. Highlight your relevant qualifications and experiences that make you a great fit for our team.

Show Off Your Skills:Make sure to showcase your clinical skills and any relevant experience you have in a healthcare setting. If you've got phlebotomy experience or have worked under indirect supervision, let us know!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Betsi Cadwaladr University Health Board

Know Your Role Inside Out

Make sure you understand the responsibilities of a Senior Health Care Support Worker in general practice. Familiarise yourself with the tasks you'll be undertaking, like assisting GPs and practice nurses, and be ready to discuss how your experience aligns with these duties.

Showcase Your Skills

Highlight your clinical skills and competencies relevant to the role, such as phlebotomy or administering vaccines. Be prepared to give examples of how you've used these skills in previous roles, especially under indirect supervision.

Demonstrate Teamwork

Since this role involves working collaboratively with the general practice team, think of examples where you've successfully worked as part of a team. Discuss how you communicate effectively and contribute to a positive team environment.

Prepare for Scenario Questions

Expect questions that assess your judgement and decision-making skills, especially in situations where there are multiple options. Practice answering scenario-based questions related to patient care and accountability to show your critical thinking abilities.