Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support nursing staff with admin tasks in a busy special care baby unit.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy a flexible 16-hour work week and a supportive team environment.
- Other info: Applications can be submitted in Welsh; we value diversity and inclusion.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic setting.
- Qualifications: GCSEs in English and Maths required; Welsh speaking is essential.
An opportunity has arisen to join a busy special care baby unit providing comprehensive administrative support to the nursing staff and doctors within the unit. We are looking to recruit a permanent member of staff for 16 hours per week.
Main duties of the job include:
- Experience of admin and clerical duties
- Good interpersonal and organisational skills
- Ability to work well within our existing team
- Flexible approach to work
- Reliable and adaptable
- Pleasant telephone manner and good communication skills
- Computer literate with experience of Microsoft Office
- Team player and able to maintain confidentiality
- Good standard of education
Main duties of the role involve:
- Data inputting
- Admitting and discharging patients
- Answering the telephone
- Dealing with families
- Preparing case notes and filing
The ability to speak Welsh is essential for this role.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities:
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification:
Qualifications- Essential criteria: English/Maths GCSE or equivalent
- Desirable criteria: NVQ 2 in Administration, NVQ in Customer Service, ECDL
- Essential criteria: Working with the public, Working in a busy environment, Experience of Customer Service, General experience of administration functions
- Desirable criteria: Previous experience working within the health care sector
- Essential criteria: IT/Computer literate, Effective communication skills
- Desirable criteria: Experience of using WPAS, Case note tracking, RADIS, BADGER NET
- Essential Criteria: Knowledge of data protection and patient confidentiality
- Desirable criteria: Understanding of risk management and health and safety
- Essential Criteria: Ability to work without direct supervision, Ability to prioritise workload, Organised, punctual, reliable, self-motivated, To function efficiently under pressure and to meet deadlines, Confident, Good telephone manner, Team player, Able to maintain confidentiality, Friendly, Flexible approach to work
- Essential criteria: Welsh Speaking (minimum of level 3), Approachable and professional in dealing with people and able to deal with difficult/emotional situations
SCBU Ward Clerk employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SCBU Ward Clerk
✨Tip Number 1
Familiarise yourself with the specific duties of a SCBU Ward Clerk. Understanding the day-to-day tasks, such as data inputting and patient admissions, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your interpersonal skills in conversations with potential employers. Since this role involves dealing with families and healthcare professionals, showcasing your ability to communicate effectively can set you apart.
✨Tip Number 3
If you have experience in a busy environment, be sure to mention it when networking or during interviews. This role requires someone who can thrive under pressure, so sharing relevant examples will strengthen your case.
✨Tip Number 4
Since speaking Welsh is essential for this position, practice your language skills if needed. Being able to converse fluently will not only meet the job requirements but also show your commitment to the local community.
We think you need these skills to ace SCBU Ward Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative and clerical experience. Emphasise your organisational skills, ability to work under pressure, and any experience in a healthcare setting.
Craft a Strong Cover Letter: In your cover letter, express your passion for supporting healthcare professionals and your commitment to patient care. Mention your Welsh language skills and how they will benefit the role.
Showcase Communication Skills: Since good communication is essential, provide examples of how you've effectively communicated with colleagues and the public in previous roles. Highlight your pleasant telephone manner.
Highlight IT Proficiency: Mention your experience with Microsoft Office and any other relevant software. If you have experience with specific systems like WPAS or RADIS, be sure to include that as well.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Admin Skills
Be prepared to discuss your previous experience with administrative and clerical duties. Highlight specific examples where you successfully managed data inputting, patient admissions, or discharges, as these are key responsibilities for the SCBU Ward Clerk role.
✨Demonstrate Communication Skills
Since a pleasant telephone manner is essential, practice how you would handle various phone enquiries. Be ready to showcase your ability to communicate effectively, especially in potentially emotional situations, as you'll be dealing with families.
✨Emphasise Teamwork and Flexibility
The role requires a team player who can adapt to changing circumstances. Prepare examples of how you've worked well within a team and how you've been flexible in your previous roles, especially in busy environments.
✨Familiarise Yourself with Relevant Software
Being computer literate is crucial. Brush up on your knowledge of Microsoft Office and any other relevant software mentioned in the job description. If you have experience with WPAS or similar systems, be sure to mention it during the interview.