At a Glance
- Tasks: Provide essential clerical support for patient admissions and transfers in a busy ward.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Be part of a supportive team with a commitment to equality and diversity.
- Other info: Opportunities for growth in a dynamic healthcare environment.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: GCSE English and Maths, RSA Level 1, and Welsh speaking required.
The predicted salary is between 23615 - 25674 £ per year.
The Ward Clerk will give efficient clerical assistance to the Ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.
By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times. The ability to speak Welsh is essential for this post.
Main duties of the job
The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards. For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications And/or Knowledge
- Essential criteria
- Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level
- RSA Level 1 or equivalent
- Welsh speaking (minimum of level 3)
- Desirable criteria
- NVQ 2 Admin/Customer Care
Experience
- Essential criteria
- Previous Experience of office and administrative procedures
- Desirable criteria
- Previous NHS experience
Aptitude And Abilities
- Essential criteria
- Able to use electronic information systems
- Able to contribute constructively to a team working environment
- Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
- Able to communicate information clearly and sensitively in person and over the phone
- Knowledge of data protection and patient confidentiality
- Desirable criteria
- Working knowledge of Microsoft Office packages
Ward Clerk: Patient Admissions & Admin Support in Rhyl employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and inclusive work environment in North Wales, where you can make a meaningful impact on the lives of patients. With a commitment to employee development and a strong focus on equality and diversity, staff are encouraged to grow within their roles while being part of a dedicated team that values collaboration and respect. Join us to be part of the largest health organisation in Wales, where your contributions are recognised and appreciated.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk: Patient Admissions & Admin Support in Rhyl
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can sometimes lead to insider info about the role or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of patient admissions and administrative support. Think about how your past experiences align with the duties of a Ward Clerk and be ready to share specific examples.
✨Tip Number 3
Show off your Welsh skills! Since speaking Welsh is essential for this role, practice your language skills and be prepared to demonstrate them during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need to make your application stand out.
We think you need these skills to ace Ward Clerk: Patient Admissions & Admin Support in Rhyl
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of Ward Clerk. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your past experiences relate to the duties of a Ward Clerk. If you've worked in admin or healthcare before, let us know how that makes you a great fit!
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s easy to read. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with the key tasks like patient admissions, discharges, and maintaining confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your Welsh
Since speaking Welsh is essential for this position, practice your language skills before the interview. You might be asked to demonstrate your ability to communicate in Welsh, so consider preparing some common phrases or scenarios related to patient interactions.
✨Showcase Your Administrative Skills
Be ready to discuss your previous experience with office and administrative procedures. Think of specific examples where you've successfully managed tasks, used electronic information systems, or contributed to a team environment. This will highlight your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the Ward Clerk, or how they support professional development. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
