At a Glance
- Tasks: Coordinate the Straight to Test referrals pathway and support the Colorectal team.
- Company: Join a dynamic NHS team dedicated to patient care and administrative excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Welsh speakers are encouraged to apply; flexible working options available.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: NVQ Business Administration Level 3 or equivalent experience required.
The predicted salary is between 30000 - 40000 £ per year.
The Straight to Test Clerk ensures the delivery of an effective and efficient administrative and clerical service to the Colorectal team. The postholder works closely with the Straight to Test nurse practitioner alongside other administrative and clinical colleagues. Welsh language is desirable and both Welsh and English speakers are welcome to apply.
Responsibilities
- Serve as the primary point of contact for the Straight to Test referrals pathway.
- Coordinate with a wide range of colleagues and stakeholders, including Department Managers, Consultants, clinical and administrative staff, GP practices, patients, visitors, health records teams, clinic receptionists, ward clerks, nursing staff, and outpatient management teams.
- Send letters and EIDO consent information to patients selected for telephone clinic appointments.
- Process outcomes and arrange any required diagnostics or follow‑up clinic appointments.
- Maintain the Straight to Test spreadsheet accurately and up to date, monitor patient status, issue correspondence on time, and remove patients from outpatient waiting lists when appropriate in line with local policies, procedures, and Welsh Assembly guidelines.
- Keep WPAS system information accurate and up‑to‑date, ensure data quality, and adjust the pathway in accordance with policy.
- Manage clinic cancellations according to PABC policies and procedures, escalating any issues to the Surgical Management Team.
- Communicate regularly with patients, healthcare professionals, external agencies, and BCUHB staff regarding appointment queries and clinic availability.
Qualifications
- NVQ Business Administration Level 3 or equivalent experience.
- RSA/OCR Level 2 or equivalent (must be a proficient user of Microsoft Word).
- IT related qualification: CLAIT Plus / ECDL or equivalent.
Desirable Qualifications
- AMSPAR – City & Guilds Level 3.
- NVQ Customer Service Level 3.
Experience and Skills
- Knowledge of a range of administrative processes.
- Experience working in a busy office environment.
- Typing experience.
- Experience working within the NHS (desirable).
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in Microsoft Office applications.
- Experienced in planning, organising and prioritising own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills.
- Evidence of continual personal development.
- Ability to deal with sensitive information.
- Knowledge of NHS systems (desirable).
- Knowledge of Referral to Treatment (desirable).
Equal Opportunities
BCUHB welcomes applicants under the 'Disability Confident Employer' scheme.
Straight To Test Co-Ordinator - INTERNAL in Rhyl employer: Betsi Cadwaladr University Health Board
At BCUHB, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and professional growth. As a Straight to Test Co-Ordinator, you will play a vital role in our Colorectal team, benefiting from ongoing training opportunities and the chance to make a meaningful impact on patient care. Our commitment to inclusivity and flexibility ensures that all employees can thrive in a dynamic healthcare environment, making BCUHB a rewarding place to advance your career.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Straight To Test Co-Ordinator - INTERNAL in Rhyl
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We think you need these skills to ace Straight To Test Co-Ordinator - INTERNAL in Rhyl
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Betsi Cadwaladr University Health Board.
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Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Betsi Cadwaladr University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Betsi Cadwaladr University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Betsi Cadwaladr University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
