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- Tasks: Coordinate patient referrals and manage clinic appointments for the Colorectal team.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Supportive work environment with a commitment to equality and diversity.
- Why this job: Make a real difference in healthcare while developing your administrative skills.
- Qualifications: NVQ Business Administration L3 or equivalent experience required.
- Other info: Dynamic role with opportunities for personal development and career growth.
The predicted salary is between 30000 - 42000 £ per year.
The Straight to Test Clerk role ensures the delivery of an effective and efficient administrative and clerical service to the Colorectal team.
Main duties of the job include:
- Serving as the primary point of contact for the Straight to Test referrals pathway.
- Coordinating with a wide range of colleagues and stakeholders, including Department Managers, Consultants, clinical and administrative staff, GP practices, patients, visitors, health records teams, clinic receptionists, ward clerks, nursing staff, and outpatient management teams.
- Sending letters and EIDO consent information to patients selected for telephone clinic appointments.
- Efficiently processing outcomes and arranging any required diagnostics or follow-up clinic appointments.
- Keeping the Straight to Test spreadsheet accurate and up to date with regular monitoring of patient status.
- Ensuring all correspondence is issued on time and that patients are removed from outpatient waiting lists when appropriate, in line with local policies, procedures, and Welsh Assembly guidelines.
- Maintaining accurate, up-to-date information on the WPAS system, ensuring data quality and making pathway adjustments in accordance with policy.
- Managing clinic cancellations in accordance with PABC policies and procedures, escalating any issues to the Surgical Management Team.
- Communicating regularly with patients, healthcare professionals, external agencies, and BCUHB staff regarding appointment queries and clinic availability.
Working for our organisation:
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales.
Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities:
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification:
QualificationsEssential criteria:
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft Word)
- IT related qualification CLAIT plus /ECDL or equivalent
Desirable criteria:
- AMSPAR – City & Guilds L3
- NVQ Customer Service L3
Essential criteria:
- Knowledge of a range of administrative processes
- Experience of working in a busy office environment
- Experience of typing
Desirable criteria:
- Experience of working within the NHS
Essential criteria:
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing
- Proficient in use of Microsoft Office applications
- Experienced in planning, organising and prioritising own workload
- Flexible and adaptable to changing service demands
- Excellent organisational skills
Essential Criteria:
- Evidence of Continual Personal development
- Ability to deal with sensitive information
Desirable criteria:
- Knowledge of NHS systems
- Knowledge of Referral To Treatment
Straight To Test Co-Ordinator in Rhyl employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Straight To Test Co-Ordinator in Rhyl
✨Tip Number 1
Network like a pro! Reach out to current employees at BCUHB or similar organisations on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed workloads or improved processes in previous roles. We want to demonstrate that we can keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track our progress easily and stay updated on any new opportunities.
We think you need these skills to ace Straight To Test Co-Ordinator in Rhyl
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Straight to Test Clerk role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Passion: Let your enthusiasm for the role shine through in your application. We love candidates who are excited about helping others and making a difference in the healthcare sector. Share why this role matters to you!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. We want to see your best work, so take a moment to ensure everything is polished and professional. And remember, apply through our website for the best chance!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Straight to Test Clerk role. Familiarise yourself with the key responsibilities, such as managing patient referrals and maintaining accurate records. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
As this role involves regular communication with various stakeholders, be prepared to discuss your experience in effectively communicating with different teams. Think of examples where you've successfully coordinated with colleagues or handled sensitive information, as this will highlight your suitability for the job.
✨Demonstrate Organisational Prowess
The Straight to Test Clerk needs excellent organisational skills. Be ready to share specific instances where you've managed multiple tasks or prioritised workloads in a busy environment. This will show that you can handle the demands of the role and keep everything running smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the department, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.
