Service Manager - Integrated Discharge Hub INTERNAL in Rhyl

Service Manager - Integrated Discharge Hub INTERNAL in Rhyl

Rhyl Full-Time No working from home possible
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Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

We are seeking a highly motivated, resilient, and organised individual to join our team in this extremely challenging and fast-paced role.

The successful candidate will be responsible for working within a highly pressured environment, coordinating activity across multiple agencies and services, and ensuring that demanding operational targets and deadlines are consistently achieved. The post holder will be expected to manage competing priorities, respond effectively to changing service demands, and maintain high standards of performance while supporting the delivery of safe, timely, and patient‑centred discharge pathways.

Main duties of the job

The post holder, as part of the Discharge team will provide management and support to achieving standards laid out by the Welsh Government and has a key role in ensuring Length of stay/ Delayed Pathway of care targets are recorded and met.

Essential Requirements

  • Proven ability to work effectively in an extremely busy and pressured environment.
  • Demonstrable experience of managing competing priorities and meeting challenging performance targets.
  • Excellent organisational skills with the ability to remain calm, focused, and effective under pressure.
  • Strong problem‑solving and decision‑making skills in a fast‑paced operational setting.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

We are Betsi Cadwaladr University Health Board (BCUHB) North Wales, the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification

Qualifications

Essential criteria

  • Meets all essential criteria as per attached job description/person specification.

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification.

Experience

Essential criteria

  • Meets all essential criteria as per attached job description/person specification.

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification.

Values

Other

Aptitude and Abilities

Essential Criteria

  • Meets all essential criteria as per attached job description/person specification.

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification.

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Service Manager - Integrated Discharge Hub INTERNAL in Rhyl employer: Betsi Cadwaladr University Health Board

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Contact Details:

Betsi Cadwaladr University Health Board Recruitment Team