At a Glance
- Tasks: Provide essential administrative support to a dynamic medical team in the Cancer Division.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Other info: Welsh speakers are encouraged to apply; we value diversity and inclusivity.
- Why this job: Make a real difference in patient care while developing your skills in a rewarding role.
- Qualifications: NVQ Level 3 in Business Administration and strong IT skills required.
Betsi Cadwaladr University Health Board (BCUHB) is looking for an enthusiastic and efficient Medical Secretary to join the Cancer Division secretarial team, providing support to a Consultant Oncologist, Associate Specialist and specialist nursing team. The successful applicant will hold an NVQ Level 3 qualification, an RSA/OCR Level 3 in Typing and/or Word Processing, and demonstrate IT skills through an ECDL qualification or equivalent experience.
Applicants must have knowledge of working within an administrative setting, good secretarial, organisational and customer service skills, and the ability to handle enquiries and requests from patients, carers and colleagues confidently and sensitively. They must communicate professionally with all levels of staff and be able to work to deadlines, adapting to changing service demands. The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Job
- Provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g., Local Authority, Third Sector, CAIS).
- Support the safe and efficient patient pathway and provide information and appropriate support to families and carers.
- Support the delivery of a comprehensive high quality medical secretarial administrative service.
Scope of the Role
- Support the coordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team.
- Work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved, supporting the facilitation of patients along a defined pathway.
Working for Our Organisation
BCUHB is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and gain support in line with our Organisational Values and ‘Proud to Lead’ competence framework. We promote equality and diversity and welcome applicants under the “Disability Confident Employer” scheme.
Person Specification
Qualifications & Experience
Essential Criteria
- RSA/OCR Level 3 or equivalent experience (including Word)
- NVQ Business Administration L3 or equivalent experience
- IT Experience
- Admin Experience/working in a busy office environment
- Microsoft Experience
- Planning and prioritising
- Flexible and adaptable approach to work
- Organisational skills
Desirable Criteria
- Previous NHS Experience
- NVQ Customer Service Level 3
- AMSPAR
Communication
Essential Criteria
- Communication
Applicants may submit applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Senior Medical Secretary - NWCTC - INTERNAL in Rhyl employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board (BCUHB) is an exceptional employer, offering a supportive and dynamic work environment for those in the healthcare sector. As the largest health organisation in Wales, BCUHB provides extensive opportunities for professional growth and development, while promoting equality and diversity within its workforce. Employees benefit from a strong organisational culture that values teamwork, compassion, and commitment to patient care, making it a rewarding place to contribute to the community.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Medical Secretary - NWCTC - INTERNAL in Rhyl
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BCUHB on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to medical secretarial roles. We recommend role-playing with a friend to get comfortable with your responses and showcase your organisational skills.
✨Tip Number 3
Show off your IT skills during the interview! Bring examples of how you've used software in previous roles. This will demonstrate your capability to handle the tech side of the job confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BCUHB team.
We think you need these skills to ace Senior Medical Secretary - NWCTC - INTERNAL in Rhyl
Some tips for your application 🫡
Show Off Your Qualifications:Make sure to highlight your NVQ Level 3 and any relevant RSA/OCR qualifications in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Experience:When you’re writing about your experience, focus on your admin skills and any previous roles in busy office environments. We love seeing how you’ve handled enquiries and requests, so share those examples!
Keep It Professional:Remember, we’re looking for someone who can communicate confidently and sensitively. Use a professional tone in your application, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you brush up on your medical terminology and the specific duties of a Medical Secretary. Familiarise yourself with the Cancer Division's work and how it fits into the broader health board. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Be ready to discuss your qualifications, especially your RSA/OCR Level 3 in Typing and NVQ Level 3 in Business Administration. Prepare examples of how you've used these skills in previous roles, particularly in busy office environments, to demonstrate your capability.
✨Communication is Key
Since you'll be dealing with patients, carers, and clinical teams, practice how you would handle sensitive enquiries. Think of scenarios where you had to communicate professionally under pressure and be ready to share those experiences.
✨Adaptability Matters
The role requires flexibility and the ability to prioritise tasks. Prepare to discuss times when you've successfully adapted to changing demands or managed multiple deadlines. This will highlight your organisational skills and readiness for the fast-paced environment.
