Head of Site INTERNAL in Rhyl

Fixed‑term/secondment until 30/09/2026. Applications will only be considered from staff currently employed by Betsi Cadwaladr University Health Board. Applicants must obtain permission from their current line manager prior to applying.

We are seeking an experienced, talented and ambitious senior nurse/operational manager for the role of Head of Site Management at YGC.

Main duties of the job:

• Lead and ensure excellence in the delivery of the hospital’s site patients flow processes.
• Overall leadership, management and strategic development of the Site Management function, ensuring effective patient flows for scheduled and unscheduled care.
• Provide leadership for clinical services and strategy within the area of responsibility, reporting directly to the Hospital Director of Operations.
• Accountable for all staff within the site team, including nursing and clinical staff.
• Manage the budget and physical resources for the area of responsibility.
• Oversee the process and systems for patient flows, including the 4‑hour emergency care standard and the number of cancelled operations due to bed availability.

Fluency in Welsh is desirable but not essential.

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, serving a population of around 700,000. We offer a full range of primary, community, mental health, acute and elective hospital services and are committed to promoting equality and diversity. Applications may be submitted in Welsh; they will not be treated less favourably than applications submitted in English.

A full job description and person specification are attached with the supporting documents or available through the application portal.

Person specification

Qualifications And Knowledge

Essential criteria:

• Postgraduate degree in a relevant subject.
• Evidence of ongoing professional/managerial development.
• Managerial qualification.
• Professional / managerial development equivalent to a master’s degree.
• Registered as an RGN or Allied Health Professional.
• ENB 998 (Teaching & Assessing) or equivalent.

Experience

Essential criteria:

• Project management experience.
• Experience implementing innovations and managing change within multi‑site clinical environments.
• Substantial experience operating effectively at a senior level within the organisation.
• Experience of clinical audit and implementation of actions.
• Experience of multi‑professional working at a senior level with other stakeholders.
• Substantial budget management experience.

Desirable criteria:

• Experience in unscheduled care.
• At least 12 months of operational management experience at a senior level.
• Experience of site management at a senior level.

Aptitudes And Abilities

Essential criteria:

• Highly skilled at communicating orally and in writing at all levels.
• Process leadership qualities.
• Ability to think laterally, prioritise effectively, analyse and solve complex problems.
• Work to deadlines.
• High level of people management/interpersonal skills.
• Negotiation skills – tactful and assertive.
• Conflict resolution proficiency.
• Proficient in Microsoft Office, professional/Internet applications.
• Effective influencing skills.
• Educator with recent evidence of training/teaching others formally.
• Experience managing and delivering change.
• Excellent leadership abilities and effective communication.
• Organisational skills and evidence of CPD.
• Knowledge of key determinants of health and NHS modernisation for service improvement.
• Application of evidence‑based practice to effect change.
• Budget setting and control.
• Knowledge of NHS political issues.
• Knowledge of National Service Framework standards and NICE guidelines relevant to the field.

Desirable criteria:

• Ability to speak Welsh.
• In‑depth knowledge of NHS issues, such as clinical governance, quality measures, Investors in People and audit.

Values

Essential Criteria:

• Team builder with excellent interpersonal skills.
• Sensitivity based on knowledge and skills.
• Leads by example, setting a standard to which staff aspire.
• Open‑minded, receptive to colleagues’ ideas and suggestions.
• Resilient.
• Committed to staff engagement.
• Demonstrates the Health Board Values.

Desirable criteria:

• Can work flexibly to match demands.
• Good sense of humour.

Other

Essential criteria:

• Confident.
• Presentation skills.
• Professional approach.
• Willingness to travel as required.

Desirable criteria:

• Awareness of Welsh language issues.