Head of Business Systems in Rhyl

The post holder is a Senior Finance professional within the Finance department with responsibility for the strategic direction, development, project and operational management of the Business Systems team. Responsible for the operational development and management of efficient and effective Business Systems and related business intelligence for BCULHB and WAST. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job:

• Standardise and improve business processes and applications through ongoing business transformation and continuing improvement.
• Ensure that business systems and related systems are successfully maintained and managed, offering the highest quality of customer service ensuring issues are managed efficiently to resolution.
• Ensure that business applications are fit for purpose, deliver the correct benefits and are effective and efficient.
• Manage a highly skilled team to ensure these applications provide the right functionality in response to current and future business requirements.

Working for our organisation:

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities:

• Management of Business Systems.
• Corporate responsibility for the provision of Finance Business Information Systems.
• Lead the Business Systems team to deliver a quality service with good practice [ITIL] across all areas including:
• Incident resolution
• Helpdesk
• Business Systems applications and databases
• Business Intelligence
• Business systems deployment
• Disaster recovery and Business Continuity planning

Person specification:

Education:

• Essential Criteria: Masters Degree or equivalent professional, vocational qualification(s)/ industry experience; Recognised qualification in at least one IT or related discipline; ITIL qualification or equivalent.
• Desirable criteria: PRINCE2 qualification.

Experience:

• Essential criteria: Substantial experience in IT, Business Systems project management and development; Extensive experience of introducing and developing Business Systems and associated IT; Experience of working to recognised support and delivery standards e.g. PRINCE2.
• Desirable criteria: Experience of working in a leadership role in the NHS.

Knowledge:

• Essential Criteria: Understand budgetary control, governance, risk and assurance and resource allocation procedures; Strong leadership and interpersonal skills and proven ability to drive change; Knowledge of IT security standards and best practice in relation to IT and Business Systems; Ability to prioritise significant workloads and resource them in response to changing demands and requirements; Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.