At a Glance
- Tasks: Manage clerical and administrative services in a fast-paced medical division.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Supportive work environment with a commitment to equality and diversity.
- Other info: Opportunities for career progression in a dynamic NHS setting.
- Why this job: Make a real difference in healthcare while developing your management skills.
- Qualifications: Good standard of education and experience in staff management required.
The predicted salary is between 37338 - 44962 € per year.
An exciting opportunity has arisen for a Clerical Services Co‑ordinator within the Division of Medicine, based at Ysbyty Glan Clwyd.
Responsibilities
The Clerical Services Coordinator will be responsible for the provision of operational and day‑to‑day management of clerical and administrative services within Medicine, working closely with the Site Specialty Managers. Medicine is a fast‑paced and diverse division, consisting of Gastroenterology (including the Endoscopy Unit, Renal (including the Renal Dialysis Ward)), Respiratory, Cardiology (including the Cath Lab and ECG), COTE, Rheumatology, Diabetes, Neurology and the Medical Wards.
The post holder will provide day‑to‑day operational management of the administration and clerical staff within the division and support the Medicine Management Team in ensuring sound administrative processes are in place to support the Directorate clinical teams in achieving operational objectives in an efficient and effective way.
Excellent written and communication skills together with the ability to prioritise work and meet deadlines are essential. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Person specification
Qualifications
- Good standard of general / higher education (Certificate Level)
- Evidence of continuous / ongoing learning
- Degree level (Management) or equivalent experience.
Desirable qualifications
- Professional Management Qualification
- Currently pursuing a qualification in NHS Management
Experience
Essential experience
- Extensive experience of staff management
- Previous experience of managing financial resources
- Knowledge of waiting list management
- Experience of handling complex/sensitive complaints or situations/issues
- Able to communicate with all levels of staff representatives and managers in a clear and confident manner
- Sound knowledge of IT system
Desirable experience
- Previous NHS experience
- Experience of project work
- Management of databases
Aptitude And Abilities
Essential aptitude
- Evidence of potential for effective leadership including ability to: introduce new and innovative work practices, initiate change, motivate staff, delegate, prioritise tasks, manage ‘difficult’ personalities
- Ability to demonstrate excellent: communication and written skills, problem‑solving skills, time‑management skills, counselling/supervision skills, organisational skills, proven ability to work to tight deadlines, sound knowledge of patient confidentiality
- Ability to demonstrate tact and diplomacy when working with others
- Accuracy of application form
- Ability to demonstrate the personal qualities and professional competencies required of all managers and leaders in line with local competence frameworks
Desirable aptitude
- Ability to speak Welsh
Values
Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment.
Other
Essential other
- Ability to work on own initiative but also work as part of a team
- Ability to work in a busy environment and cope under pressure
- Able to work flexibly.
Desirable other
- Ability to demonstrate the desire to pursue a progressive management career in the NHS
Clerical Services Co-ordinator in Rhyl employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a dynamic work environment within the Division of Medicine at Ysbyty Glan Clwyd. With a commitment to employee growth and development, we provide comprehensive support aligned with our organisational values, ensuring that staff can thrive in their roles while contributing to the health and well-being of our diverse community. Our inclusive culture promotes equality and diversity, making it a rewarding place for individuals seeking meaningful careers in healthcare.
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Services Co-ordinator in Rhyl
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in administrative roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Knowing what Betsi Cadwaladr University Health Board stands for will help you align your answers with their mission and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent written and verbal abilities, consider doing mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Clerical Services Co-ordinator in Rhyl
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Clerical Services Co-ordinator. We want to see how you can bring value to our team in Medicine!
Show Off Your Communication Skills:Since excellent written communication is key for this role, take the time to proofread your application. We’re looking for clarity and professionalism, so make every word count!
Highlight Relevant Experience:Don’t forget to showcase your previous experience in staff management and any relevant NHS background. We love seeing how your past roles have prepared you for this exciting opportunity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us get to know you better!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you understand the role of a Clerical Services Co-ordinator inside out. Familiarise yourself with the specific departments you'll be working with, like Gastroenterology and Cardiology. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples that highlight your excellent communication, time-management, and problem-solving skills. Think of situations where you've successfully managed staff or handled complex complaints. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your experience in staff management and financial resources. The more you practice, the more comfortable you'll feel during the actual interview.
✨Be Yourself
Don’t forget to let your personality shine through! The interviewers are looking for someone who fits well within their team. Show your passion for the NHS and your commitment to providing excellent administrative support. And if you speak Welsh, don’t hesitate to use it!
