At a Glance
- Tasks: Provide efficient admin support in a fast-paced healthcare environment.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Be part of a diverse team with a commitment to equality and career growth.
- Other info: Welsh speakers are encouraged to apply; applications accepted in Welsh.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: NVQ 2 or equivalent, with good communication and customer service skills.
The predicted salary is between 23615 - 25674 € per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADER. Working in a highly pressurised booking centre environment to provide professional, efficient and effective administrative support to the booking service, inpatient ward and day unit for a variety of outpatient clinics, day unit admissions and inpatient care. Using initiative in sometimes complex situations to ensure that patient administration is maintained in line with local and national Cancer policies. Work as part of a multi‑disciplinary team, supporting other team members to deliver patient‑focused service and provide administrative support to the outpatients department booking centre, in‑patient ward and day unit at periods of absence. Therefore, the role requires individuals to have an understanding of the roles of a booking and ward clerk to provide cover when required.
Main duties of the job: An opportunity has arisen to join the Clinical Oncology and Clinical Haematology Team as an Administration Assistant. The successful applicant will adapt and be able to work in a fast‑paced environment undertaking a range of administration processes with confidence and efficiency including filing, collection of patient case notes for clinic, and provide cover to wards, reception and outpatient areas. Applications are invited from those who wish to be selected to take part. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation: Working with Betsi Cadwaladr University Health Board (BCUHB) North Wales means being part of the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh, and applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Person specification:
- Qualifications
- Essential criteria: NVQ 2 or equivalent. Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent.
- Desirable criteria: Knowledge of PAS.
- Experience
- Essential criteria: Experience within an office environment involving customer service. Knowledge of Data Protection Act.
- Desirable criteria: Previous medical records or hospital‑based clerical experience.
- Skills
- Essential criteria: Proven communication skills. Flexible approach to the needs of the service. Able to meet tight deadlines and prioritise workload.
- Desirable criteria: Welsh speaking.
Administration Assistant - INTERNAL in Rhyl employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board offers a dynamic and supportive work environment, where employees are valued for their contributions to patient care across North Wales. As part of the largest health organisation in Wales, staff benefit from extensive training and development opportunities, a commitment to equality and diversity, and the chance to work collaboratively within a multi-disciplinary team. The role of Administration Assistant not only provides meaningful engagement in healthcare but also fosters personal growth in a fast-paced, patient-focused setting.
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant - INTERNAL in Rhyl
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within Betsi Cadwaladr. A friendly chat can sometimes lead to insider info about the role or even a recommendation.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of patient administration processes. Show us you understand the ins and outs of the booking centre environment and how you can contribute to the team.
✨Tip Number 3
Be ready to demonstrate your flexibility and problem-solving skills during the interview. We want to see how you handle pressure and adapt to changing situations in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Administration Assistant - INTERNAL in Rhyl
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Administration Assistant. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your past experiences have prepared you for this fast-paced environment. Mention any relevant customer service or administrative roles you've had, especially in healthcare settings.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your communication skills right away!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Make sure you understand the responsibilities of an Administration Assistant in a healthcare setting. Familiarise yourself with the booking processes, patient administration, and the importance of adhering to local and national Cancer policies. This knowledge will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves working in a fast-paced environment with patients and staff, be prepared to discuss your previous customer service experience. Think of specific examples where you've handled complex situations or provided exceptional support. This will demonstrate your ability to thrive under pressure and contribute positively to the team.
✨Demonstrate Flexibility and Teamwork
The job requires a flexible approach and the ability to work as part of a multi-disciplinary team. Be ready to share instances where you've adapted to changing circumstances or supported colleagues during busy periods. Highlighting your teamwork skills will show that you can collaborate effectively in a dynamic environment.
✨Prepare for Language Questions
If you speak Welsh, be prepared to discuss your language skills, as it's a desirable criterion for the role. Even if you don't, showing an eagerness to learn or engage with Welsh-speaking patients can set you apart. It’s all about demonstrating your commitment to providing a patient-focused service.
