At a Glance
- Tasks: Support the Radiology Management Team with essential administrative tasks and quality governance.
- Company: Join a dynamic NHS team dedicated to patient care and quality standards.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Flexible working hours and commitment to equality and diversity.
- Why this job: Make a real difference in healthcare while developing your skills in a vital role.
- Qualifications: Diploma in Office Administration or equivalent experience; strong communication and organisational skills.
The predicted salary is between 24000 - 27000 £ per year.
Applications are invited for the position of a Quality and Governance Administrator within the busy BCU Radiology Department. Base will be decided on appointment of the successful candidate. This role mainly consists of providing comprehensive administrative support to the Radiology Management Team, through the Head of Quality & Governance. Supporting the Quality and Governance across BCU Radiology.
Responsibilities
- Collate and coordinate requests for access for non‑medical referrers. Maintain relevant databases and ensure that the Radiology Service complies with requests for information where applicable.
- Undertake the communication role on behalf of the Quality and Governance Team, including drafting regular communications, undertaking administration activities in relation to the Quality Standards in Imaging (QSI) and maintaining the Radiology SharePoint site where necessary.
- Coordinate the process for ensuring that Radiology policies and procedures are kept up to date.
- Provide support to, and maintain accurate records of audit and outcome measures, tracking outcomes to resolution.
- Work both independently and as part of a team, using discretion, judgment and initiative; exhibit excellent written and verbal communication skills, a keen eye for detail, and the ability to process and generate urgent and routine correspondence.
- Maintain patient confidentiality and ensure a high standard of customer care at all times.
- Demonstrate a flexible approach to work to meet the demands of the service.
Essential Criteria
- Diploma in Office Administration or experience to diploma level.
- Good standard of English and Maths – O level / GCSE.
- Experience of coordinating administration activities; experience of organising workload and people.
- Excellent communication skills, advanced typing skills, the ability to work unsupervised, excellent customer service skills, and excellent organisational skills.
- Knowledge and ability to use Microsoft Office applications.
Desirable Criteria
- A levels or equivalent qualifications.
- Previous NHS experience.
- ESR self‑service (or equivalent experience of application).
- Knowledge of Referral to Treatment process (RTT).
- Ability to speak Welsh (desirable); Welsh and/or English speakers are welcome to apply.
BCUHB is committed to promoting equality and diversity and is proud to welcome applicants under the ‘Disability Confident Employer’ scheme. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Radiology Quality and Governance Administrator employer: Betsi Cadwaladr University Health Board
Joining the BCU Radiology Department as a Quality and Governance Administrator offers a unique opportunity to be part of a dynamic team dedicated to enhancing patient care through quality assurance and governance. With a strong commitment to employee development, we provide comprehensive training and support, fostering a collaborative work culture that values diversity and inclusion. Located in a vibrant community, our department not only prioritises professional growth but also ensures a fulfilling work-life balance, making it an excellent choice for those seeking meaningful employment in the healthcare sector.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
