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- Tasks: Lead transformative healthcare programmes to enhance patient care and service delivery.
- Company: Join Betsi Cadwaladr University Health Board, a forward-thinking organisation in North Wales.
- Benefits: Enjoy a supportive environment with a commitment to equality and diversity.
- Why this job: Be part of a dynamic team driving change in urgent and emergency care.
- Qualifications: Masters in healthcare management or equivalent experience required.
- Other info: Welsh speakers are encouraged to apply; applications in Welsh are welcomed.
The predicted salary is between 48000 - 72000 £ per year.
This post is fixed term / secondment until 31.03.2026 to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The Transformation and Strategic Planning Directorate has a fantastic opportunity for an experienced Healthcare leader to take on the role of Programme Director for Urgent and Emergency Care (UEC). This is an exciting time in our transformation journey as we reset and refresh our approach to major change in the organisation. You will operate as one of four Programme Directors across the major change programmes. We are looking for an exceptional leader with the vision and drive to deliver short-term priorities while shaping medium to long-term service configurations and new models of care.
The successful candidate will have a strong understanding of operational challenges within UEC, excellent programme management skills, and the ability to implement structured programmes within a governed model. Passion for change and a vision for innovation are essential. You should have substantial clinical engagement experience, along with advanced communication and influencing skills.
Main duties of the job
- Shaping and delivering complex programmes to impact patient care and service delivery
- Developing communication and engagement plans for stakeholders
- Overseeing development of outcomes frameworks in collaboration with performance and DDaT colleagues
- Ensuring regular reporting, assurance, and benefits delivery
- Developing proposals for new care models
- Ensuring integrated planning within UEC, including audit actions
- Engaging with the Executive Team and senior leaders
- Presenting complex proposals to multi-professional groups
- Working with the Portfolio Office to maintain robust governance
The ability to speak Welsh is desirable, but both Welsh and English speakers are encouraged to apply.
Working for our organisation
If you thrive on challenge, have a passion for helping others, or seek a fresh start, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers a rewarding environment. We are committed to equality, diversity, and supporting our staff under the “Disability Confident Employer” scheme. Please check your email regularly; successful applicants will receive correspondence via the email registered on their application. Applications in Welsh are welcomed and will not be disadvantaged.
Detailed Job Description and Main Responsibilities
You will support strategic objectives by translating long-term goals into programmes that improve patient care, focusing on four key workstreams:
- Support at the Individual’s Front Door
- Hospital Front Door
- Hospital Flow
- Discharge from Hospital
The Programme Director will lead service transformation, engagement, analysis, programme management, financial management, and workforce development across these areas.
Person Specification
Qualifications and Knowledge
- Masters degree in healthcare management or equivalent experience
- Programme Management qualification (e.g., MSP Practitioner)
- Knowledge of healthcare systems, service analysis, transformation, and engagement
- Political awareness and understanding of Welsh healthcare policies and standards
Experience
- Significant healthcare programme management experience, with a record of delivering complex projects
- Senior NHS management experience, preferably at Board level
- Experience in strategy planning, service modelling, and business case development
- Proven leadership in change management, budget control, and staff development
Values and Personal Qualities
- Commitment to quality, diversity, and integrity
- Ability to build credible relationships and influence at all levels
- Resilience, flexibility, and leadership qualities
Aptitudes and Abilities
- Excellent communication, negotiation, and interpersonal skills
- Ability to analyze complex information and present it clearly
- Strong organizational, decision-making, and conflict resolution skills
Programme Director - Urgent Emergency Care employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Director - Urgent Emergency Care
✨Tip Number 1
Network with professionals in the healthcare sector, especially those involved in urgent and emergency care. Attend relevant conferences or workshops to meet potential colleagues and leaders who can provide insights into the role and the organisation.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in urgent and emergency care. This will not only help you understand the context of the role but also enable you to discuss innovative ideas during interviews.
✨Tip Number 3
Prepare to demonstrate your leadership experience by reflecting on past projects where you successfully managed change. Be ready to share specific examples that highlight your programme management skills and ability to engage stakeholders.
✨Tip Number 4
Research Betsi Cadwaladr University Health Board's current initiatives and strategic objectives. Understanding their goals will allow you to tailor your discussions and show how your vision aligns with their transformation journey.
We think you need these skills to ace Programme Director - Urgent Emergency Care
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Programme Director position. Make sure to understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your significant healthcare programme management experience and any relevant qualifications, such as a Master's degree in healthcare management or a Programme Management qualification. Use specific examples to demonstrate your leadership and change management skills.
Showcase Communication Skills: Given the importance of communication in this role, ensure that your application reflects your excellent communication, negotiation, and interpersonal skills. Consider including examples of how you've successfully engaged with stakeholders or presented complex proposals.
Tailor Your Application: Customise your CV and cover letter to align with the values and personal qualities mentioned in the job description. Highlight your commitment to quality, diversity, and integrity, and provide examples of how you've built credible relationships and influenced at various levels.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Leadership Experience
As a Programme Director, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully led teams or projects in the past, particularly in healthcare settings. Highlight your ability to influence and engage stakeholders at all levels.
✨Understand the UEC Landscape
Familiarise yourself with the current challenges and innovations in Urgent and Emergency Care. Be ready to discuss how you would approach these issues and what strategies you would implement to improve patient care and service delivery.
✨Prepare for Complex Proposal Presentations
You may be asked to present complex proposals during the interview. Practice articulating your ideas clearly and concisely, focusing on how they align with the organisation's strategic objectives. Use data and evidence to support your proposals.
✨Demonstrate Your Commitment to Diversity and Inclusion
Betsi Cadwaladr University Health Board values diversity and inclusion. Be prepared to discuss how you have promoted these values in your previous roles and how you plan to continue doing so in this position.
