At a Glance
- Tasks: Manage daily operations of a busy GP practice and engage with various stakeholders.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Why this job: Make a real impact in healthcare while working in a dynamic and diverse team.
- Qualifications: Degree level qualification or relevant management experience is essential.
- Other info: Welsh speakers are encouraged to apply; applications can be submitted in Welsh.
The predicted salary is between 30000 - 45000 £ per year.
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Job Overview
An exciting opportunity has arisen for an enthusiastic and highly motivated individual to take on the position of Practice Manager within Hillcrest Medical Centre, Wrexham. This practice is currently being managed by the Local Health Board.
Job Overview
An exciting opportunity has arisen for an enthusiastic and highly motivated individual to take on the position of Practice Manager within Hillcrest Medical Centre, Wrexham. This practice is currently being managed by the Local Health Board.
Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.
Main duties of the job
The Practice Manager is responsible for the day to day operational management of the LHB Managed Practice ensuring that the service is delivered in accordance with the requirements of the GMS contract, Enhanced Services Commissioning Plan and Health Board agreed aims and objectives of a Health Board Managed Practice.
This role will involve engaging with a wide range of stakeholders within the LHB Managed Practice network and other departments within the wider Health Board.
The successful candidate will have previous experience in a line management or supervisory role, including staff training and development, with the ability to deliver against competing deadlines, be able to deliver change and have strong communication skills. This will involve working at great pace and with accuracy.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Degree Level qualification and/or Management qualification i.e. AMSPAR and/ or relevant primary care experience in a managerial position
- Evidence of CPD
Desirable criteria
- ECDL
Experience
Essential criteria
- Experience in a line management or supervisory role, including staff training and development
- Experience of delivering a customer oriented service including managing concerns and complaints
- Experience of working in Primary Care
- Experience of managing change
Desirable criteria
- Experience of working in multi-disciplinary teams.
- Experience and knowledge of the secondary care sector.
Knowledge
Essential Criteria
- Working knowledge and understanding of Primary Care (nGMS Contract, polices, procedures and legislation)
Desirable criteria
- Working knowledge of practice based commissioning
Skills
Essential criteria
- Excellent communication skills both written and verbal
- Effective leadership skills
- An understanding of clinical governance and quality improvement
- Ability to effect change and influence others
- Ability to plan, set objectives, prioritise and review performance
- Computer literate able to use a range of packages
- Ability to work on own initiative
- Time management
Desirable criteria
- A knowledge of data collection and information management methods
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Consulting, Information Technology, and Sales
-
Industries
Hospitals and Health Care
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Practice Manager employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Familiarise yourself with the EMIS clinical system, as it's mentioned as desirable for this role. You can find online tutorials or resources that provide a basic understanding of how it works, which will give you an edge during interviews.
✨Tip Number 2
Network with current or former Practice Managers in GP practices. They can offer insights into the day-to-day challenges and expectations of the role, helping you to prepare better for any discussions during the hiring process.
✨Tip Number 3
Brush up on your knowledge of the GMS contract and Enhanced Services Commissioning Plan. Understanding these frameworks will demonstrate your commitment to the role and your ability to manage the practice effectively.
✨Tip Number 4
If you speak Welsh, make sure to highlight this skill during your interactions. It’s a desirable criterion for the position, and showcasing your bilingual abilities can set you apart from other candidates.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in line management or supervisory roles, particularly within a GP practice. Emphasise any experience with the EMIS clinical system, even if it's minimal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific skills such as communication, leadership, and your ability to manage change, which are crucial for the Practice Manager position.
Highlight Relevant Qualifications: Clearly list your qualifications, especially any degree-level or management qualifications like AMSPAR. If you have evidence of continuous professional development (CPD), make sure to include that as well.
Showcase Your Understanding of Primary Care: Demonstrate your knowledge of primary care, including the GMS contract and relevant policies. This will show that you understand the context in which the Practice Manager operates and can effectively contribute from day one.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Show Your Understanding of Primary Care
Make sure to demonstrate your knowledge of the GMS contract and the policies that govern primary care. This will show that you are well-prepared and understand the context in which the Practice Manager operates.
✨Highlight Your Leadership Experience
Discuss your previous line management or supervisory roles, focusing on how you've trained and developed staff. This is crucial for the role, so be ready to provide specific examples of your leadership style and successes.
✨Prepare for Change Management Questions
Given the dynamic nature of a GP practice, be prepared to discuss how you've successfully managed change in past roles. Share specific instances where you influenced others and delivered results under pressure.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be ready to engage with various stakeholders during the interview. This will showcase your ability to connect with others in a healthcare setting.