At a Glance
- Tasks: Manage daily admin tasks in a fast-paced healthcare environment.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Gain valuable experience and develop your skills in a supportive team.
- Other info: Welsh speakers encouraged to apply; dynamic work environment with growth opportunities.
- Why this job: Make a difference in patient care while enhancing your administrative skills.
- Qualifications: GCSE English and Maths, NVQ Business Administration Level 3 preferred.
The predicted salary is between 30000 - 40000 € per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY Betsi Cadwaladr University Health Board. We are looking for an enthusiastic and motivated individual to manage day‑to‑day administration within the Urgent Primary Care Centre (UPCC) across Wrexham and Flintshire. The successful candidate will possess excellent organisational skills and be able to engage with colleagues at all levels to provide an efficient, comprehensive administrative service to senior staff.
Main Duties
- Undertake any secretarial and clerical duties required by the Senior Leadership Team, including non‑clinical administrative tasks as requested.
- Provide proficient IT support, using Microsoft Office for a variety of administrative duties and data input.
- Maintain strict confidentiality and deal with clinicians, practice managers, health board managers and other staff with courtesy and discretion.
- Resolve patient queries efficiently, exercising professional judgement within regulatory boundaries.
Speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.
Working for Our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, delivering primary, community, mental health, acute and elective hospital services to a population of around 700,000. The board promotes equality, diversity and operates the Disability Confident Employer scheme.
Person Specification
Qualifications
- Essential criteria
- GCSE English and Maths, or equivalent qualification
- NVQ Business Administration Level 3 or equivalent experience
- IT related qualification (CLAIT or ECDL) or proven experience using Microsoft Office packages
- Desirable criteria
- NVQ Customer Service Level 3
- Understanding of basic medical terminology
Experience
- Essential criteria
- Knowledge of a range of office and administrative processes
- Experience working in a busy office environment
- Experience dealing with the general public / patients
- Ability to work as part of a team
- Desirable criteria
- Experience working within the NHS
- Experience in data entry
Skills
- Essential criteria
- Excellent interpersonal and communication skills for both verbal and written interactions at all levels of staff
- Ability to work to deadlines in a busy office, managing interruptions
- Good administrative, clerical and secretarial skills
- Acting confidentially
- Proficient in Microsoft Office applications
- Experienced in planning, organising and prioritising own workload
- Excellent organisational skills and attention to detail
- Desirable criteria
- Competence in the use of Adastra or similar PAS systems
Additional Information
We encourage applicants to submit their application in Welsh. Applications submitted in Welsh will not be treated less favourably than those submitted in English. Successful applicants will receive all recruitment correspondence via the email address registered on the application form. For a full job description and person specification, please refer to the supporting documents or click 'Apply now' to view in Trac.
UPCC Administrator - INTERNAL in Mold employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive work environment that values diversity and promotes professional growth. As the largest health organisation in Wales, employees benefit from a dynamic workplace with opportunities to engage in meaningful healthcare administration while serving a diverse community. With a commitment to equality and a focus on employee well-being, BCUHB provides a fulfilling career path for those looking to make a difference in the health sector.
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land UPCC Administrator - INTERNAL in Mold
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can sometimes lead to insider info about the UPCC Administrator role that you won't find anywhere else.
✨Tip Number 2
Prepare for the interview by brushing up on your organisational skills. Think of examples from your past experiences where you've managed multiple tasks or resolved queries efficiently. We want to see how you handle the busy environment!
✨Tip Number 3
Show off your IT skills! Familiarise yourself with Microsoft Office applications, especially if you have experience with data entry. Being able to demonstrate your proficiency can really set you apart during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and know how to follow instructions—an essential skill for the UPCC Administrator role.
We think you need these skills to ace UPCC Administrator - INTERNAL in Mold
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the UPCC Administrator role. We want to see how you can bring your unique flair to our team!
Show Off Your Organisational Skills:Since this role requires excellent organisational skills, don’t shy away from sharing examples of how you've managed tasks or projects in the past. We love seeing how you keep things running smoothly!
Be Professional and Courteous:Remember, you'll be dealing with clinicians and managers, so it's important to convey professionalism in your written application. Use polite language and demonstrate your ability to engage with colleagues at all levels.
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you’re familiar with the job description and the key responsibilities of the UPCC Administrator role. Brush up on your knowledge of administrative processes, especially in a healthcare setting, as this will show your enthusiasm and readiness to take on the role.
✨Showcase Your Skills
Prepare examples that highlight your organisational skills and experience in managing a busy office environment. Think about specific situations where you’ve successfully resolved queries or managed multiple tasks, as these will demonstrate your ability to thrive under pressure.
✨Practice Your Communication
Since excellent interpersonal skills are essential, practice how you articulate your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on how you would engage with colleagues and handle patient queries professionally.
✨Be Ready for IT Questions
As proficiency in Microsoft Office is crucial, be prepared to discuss your experience with these applications. You might even want to brush up on any specific software mentioned in the job description, like Adastra, to show you’re proactive and ready to hit the ground running.
