At a Glance
- Tasks: Provide top-notch secretarial support and liaise with various staff across the Health Board.
- Company: Join North Wales' largest health organisation, dedicated to quality care.
- Benefits: Supportive work environment with a focus on equality and diversity.
- Other info: Welsh speakers are encouraged to apply; flexible working approach is essential.
- Why this job: Make a real difference in healthcare while developing your administrative skills.
- Qualifications: NVQ 3 or equivalent experience in administration required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD. Applicants are invited to provide high‑quality secretarial and administrative support to the Management Team. The role involves communicating and liaising with a wide range of staff groups across the Health Board and with external organisations, handling sensitive or contentious information. Candidates must be flexible, exhibit a pleasant, positive approach, and possess good organisational skills. A strong educational foundation and adaptability are required. Essential administration and secretarial experience is required. The post is based at Denbigh Infirmary Community Hospital, with duties also at Royal Alexandra Hospital and Ruthin Community Hospital. Speaking Welsh is desirable; Welsh and/or English speakers are equally welcome.
Main duties of the job
- Act as the first point of contact for the management team via telephone, e‑mail, correspondence and visitors, making judgements to act or advise on a wide range of matters, resolving or referring them as appropriate.
- Schedule and arrange meetings, compile agendas, take and transcribe meeting minutes, and may attend HR meetings such as investigations and formal disciplinary hearings, producing formal notes within deadlines while maintaining strict confidentiality and tact.
Working for our organisation
The Betsi Cadwaladr University Health Board is North Wales’ largest health organisation, providing comprehensive primary, community, mental health, acute and elective hospital services for a population of around 700,000. Join our team and receive the support you need in line with our Organisational Values and “Proud to Lead” competence framework. We are committed to promoting equality and diversity, and proudly welcome applicants under the Disability Confident Employer scheme. Applications may be submitted in Welsh. Welsh applications will not be treated less favourably than those in English.
Person Specification
Qualifications
- NVQ 3 Qualification or equivalent experience
- ECDL qualification or equivalent experience
- Desirable qualifications: RSA/OCR Level 3 or equivalent in Word Processing, Advanced ECDL Certificate
Experience and Knowledge
Essential criteria
- Experience providing a comprehensive secretarial service
- Experience setting up and using filing/IT systems
- Familiarity with office procedures and deadlines
Desirable criteria
- Previous experience as a personal secretary
- Previous experience within the NHS
Skills
Essential criteria
- Excellent communication skills
- Ability to work unsupervised and make decisions
- Good command of the English language, written and verbal
Desirable criteria
- Ability to produce reports
- Confidence in all aspects of office practice
Knowledge
Essential criteria
- Ability to take minutes
Desirable criteria
- Ability to travel between sites in a timely manner
Other
Essential criteria
- Ability to work as part of a team
- A flexible approach towards the demands of the workplace
Desirable criteria
- Welsh speaking
Locality Secretary - INTERNAL employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Locality Secretary - INTERNAL
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within the Betsi Cadwaladr University Health Board. A friendly chat can open doors and give you insights into the role that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to secretarial duties. Think about how your experience aligns with the essential criteria, and be ready to share specific examples that showcase your organisational skills and adaptability.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your ability to handle sensitive information and liaise effectively with different staff groups. This is key for the Locality Secretary role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Locality Secretary - INTERNAL
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Locality Secretary. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Experience: Don’t hold back on showcasing your secretarial and administrative experience. Give specific examples of how you've provided support in previous roles, especially if it involved handling sensitive information or working within a team.
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to maintain a professional tone. A pleasant and positive approach is key, so let that come across in your writing!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Locality Secretary. Familiarise yourself with the key tasks like scheduling meetings, taking minutes, and handling sensitive information. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various staff groups and external organisations, be prepared to discuss your communication style. Think of examples where you've effectively communicated complex information or resolved conflicts. This will highlight your ability to handle the diverse interactions required in the job.
✨Demonstrate Organisational Prowess
Bring up specific instances where your organisational skills shone through. Whether it was managing multiple deadlines or setting up an efficient filing system, having concrete examples ready will illustrate your capability to keep things running smoothly in a busy environment.
✨Emphasise Flexibility and Teamwork
The job requires a flexible approach and the ability to work as part of a team. Be ready to share experiences where you adapted to changing circumstances or collaborated with others to achieve a common goal. This will show that you can thrive in the dynamic setting of the Health Board.