At a Glance
- Tasks: Support primary care projects and coordinate monitoring reports for impactful health initiatives.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Be part of a supportive team with a commitment to equality and diversity.
- Other info: Welsh speakers are encouraged to apply; excellent career growth opportunities await.
- Why this job: Make a real difference in healthcare while developing your project management skills.
- Qualifications: HND in Administration or Projects; experience in high-intensity administrative settings.
The predicted salary is between 46134 - 56386 £ per year.
A new opportunity has arisen in the Centre Primary Care Team at Betsi Cadwaladr University Health Board (BCUHB) for a Cluster Support Officer to support the Central Clusters and Professional Collaboratives to deliver their plans and projects. The post holder will support Cluster projects by coordinating the collation monitoring reports and evaluation data. The role also leads on Cluster and Professional Collaborative administration and governance documentation. This is an exciting opportunity and will suit a self-motivated project support officer or administration professional seeking to make a difference in the NHS.
Main duties of the job:
- Involvement in the delivery and management of primary care projects that make a real difference to the health and well-being of people in Conwy and Denbighshire.
- Provide assistance and support for projects identified as priorities across Conwy and Denbighshire.
- Support Cluster and Professional Collaboratives (including Cluster Leads, GPs, Pharmacists, Optometrists and other primary care professionals) with planning, documenting and monitoring the progress of projects, service improvements or change management initiatives.
- Ensure that accurate records are kept of meetings and that governance documents are up to date and adhered to, including meeting minutes, action logs and risk registers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation:
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Detailed Job Description And Main Responsibilities:
Person specification:
Qualifications And/or Knowledge
- Essential criteria: HND in relevant subject (i.e. Administration, Projects) or equivalent qualification or experience.
- Desirable criteria: PRINCE2 or Agile foundation Change Management training.
Experience
- Essential criteria: Significant experience of working within a demanding / high intensity administrative setting.
- Experience of raising issues and risks.
- Able to use own initiative and judgement to analyse and resolve complex problems.
- Ability to deliver deadlines on a wide range of administrative / projects processes.
- Desirable criteria: Experience of proactively challenging staff and influencing them to change. Exposure to projects and project management.
Skills
- Essential criteria: Able to produce accurate reports that convey complex issues in everyday language.
- Excellent communication skills.
- Strong analysis.
- To be able to work independently and on own initiative.
Knowledge
- Essential Criteria: Knowledge and understanding of project methodology.
- Knowledge of the NHS and primary & community care.
- Desirable criteria: Understanding of current primary & community care policy and priorities and direction of travel.
Personal Qualities
- Essential Criteria: Enthusiastic and motivated individual.
- Work as part of a team or on own initiative.
- Attention to detail.
Other
- Essential criteria: Ability to travel.
- Desirable criteria: Welsh speaking.
Cluster Support Officer - INTERNAL in Llandudno employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive work culture that prioritises patient-centred care and professional development. As a Senior Consultant Psychiatrist at the Hergest Unit, you will have the opportunity to lead innovative acute mental health services while benefiting from ongoing training and collaboration with dedicated professionals in a vibrant community setting in Wales.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Support Officer - INTERNAL in Llandudno
✨Get Involved with Local Health Initiatives
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We think you need these skills to ace Cluster Support Officer - INTERNAL in Llandudno
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Betsi Cadwaladr University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Betsi Cadwaladr University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Betsi Cadwaladr University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Betsi Cadwaladr University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Betsi Cadwaladr University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
