IT Service Desk Specialist – Remote/Onsite Support

IT Service Desk Specialist – Remote/Onsite Support

Full-Time On-site
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BCUHB in North Wales is seeking an IT Support Officer to join the Service Desk as the first point of contact for colleagues across the region. You will troubleshoot hardware and software issues and support staff to enable high-quality patient care.

The role requires incident logging in ITSM, effective problem solving, and a strong customer service ethos. Welsh language ability is desirable; hybrid working is available with two days on Bowen Court and remaining days remote.

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IT Service Desk Specialist – Remote/Onsite Support employer: Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive work culture that prioritises patient-centred care and professional development. As a Senior Consultant Psychiatrist at the Hergest Unit, you will have the opportunity to lead innovative acute mental health services while benefiting from ongoing training and collaboration with dedicated professionals in a vibrant community setting in Wales.

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Contact Details:

Betsi Cadwaladr University Health Board Recruitment Team