Interim Director of Diagnostics and Specialist Clinical Support

Job Overview

• Reporting to the COO, the post holder will be responsible for the Diagnostics and Specialist Clinical Support pan North Wales Service. The post holder will be responsible for all aspects of the day-to-day operational delivery of these services.
• The post holder will be accountable for ensuring the delivery of services against the annual plan to ensure the delivery of safe, high quality and cost-effective care.
• The annual plan will include the incorporation of national and local standards, financial management and delivery of quality standards in line with the quality and safety plan and the development of clinical services across North Wales.
• The post holder will have accountability to support the Executive Director of Therapies and Health Science and team in delivering system oversight to ensure clinical and professional standards are agreed and delivered across the whole organisation.
• The post holder will work closely with Executive Director of Therapies and Health Science in assuring the regulatory compliance of HCPC registered staff.

• Reporting to the COO, the post holder will be responsible for the Diagnostics and Specialist Clinical Support pan North Wales Service. The post holder will be responsible for all aspects of the day-to-day operational delivery of these services.
• The post holder will be accountable for ensuring the delivery of services against the annual plan to ensure the delivery of safe, high quality and cost-effective care.
• The annual plan will include the incorporation of national and local standards, financial management and delivery of quality standards in line with the quality and safety plan and the development of clinical services across North Wales.
• The post holder will have accountability to support the Executive Director of Therapies and Health Science and team in delivering system oversight to ensure clinical and professional standards are agreed and delivered across the whole organisation.
• The post holder will work closely with Executive Director of Therapies and Health Science in assuring the regulatory compliance of HCPC registered staff.

Main duties of the job

The Director of Diagnostics and Specialist Clinical Support:

• Leads the pan-North Wales Service, supported by senior professional leads and a lead doctor, with overall accountability for the safety and quality of patient care.
• Is responsible for developing and delivering the service strategy and business plan, including performance, activity, workforce and financial targets.
• Ensures services are managed safely, effectively and efficiently in line with Health Board objectives, with robust governance, assurance and risk management arrangements in place.
• Ensures patient care is assessed, planned, delivered and evaluated in accordance with organisational and professional standards.
• Provides strong, visible leadership across the service, with responsibility for all staff and workforce performance.
• Leads transformational change and service improvement, including lean processes to maximise efficiency, productivity and timely delivery.
• Acts as an ambassador for the organisation, maintaining high professional standards.
• Uses highly developed communication skills to engage with staff, senior leaders, directors, the public and other stakeholders on complex clinical, operational, financial and workforce matters, including potentially challenging consultations.
• Participates in the Health Board’s on-call rota.

Working for our organization

Betsi Cadwaladr University Health Board (BCUHB) is Wales’s largest health organisation, with a budget of over £2.4 billion and a workforce of over 20,000 staff.

BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services for the population of North Wales, across 3 acute hospitals and a network of community hospitals, health centres, clinics, and mental health units. It also co‑ordinates or provides the work of GP practices and NHS services provided by dentists, opticians, and pharmacists across the region.

The Health Board is an integrated health system that strives for excellent, compassionate care delivered in partnership with the public sector and other statutory and third sector organisations.

Detailed Job Description And Main Responsibilities

Candidates are encouraged to refer to the attached Job Description and Person Specification for further information.

For further information and an informal discussion regarding this opportunity please contact Sandra Ingham, Business Support Manager to the Chief Operating Officer.

Person specification

Qualifications

Essential criteria

• Doctorate qualification or equivalent level of knowledge, training or experience across a broad range of disciplines, e.g. business, finance, HR or clinical
• Evidence of appropriate professional and personal development in the last two years
• HCPC registration
• Clinical qualification / experience in a Healthcare science profession

Desirable criteria

• Leadership/Management qualification

Experience

Essential criteria

• Senior level experience in a large service organisation, with emphasis on:- Leadership;
• A strong and demonstrable record of achievement in operational management;
• A strong and demonstrable track record of promoting and delivering quality and productivity benefits.
• Post as a senior Manager in a large provider organisation
• Track record of achievement of objectives
• Evidence of robust financial and other resource management
• Experience of embedding robust clinical and corporate systems at local level.
• Experience of leading and implementing change

Desirable criteria

• Previous health care experience in a large organisation

Knowledge

Essential Criteria

• A thorough understanding of the principles and techniques of process redesign and improvement.
• Knowledge of project management techniques.
• Understanding of developing and implementing integrated performance management systems.
• Understanding of the concepts and practices of integrated service planning in a complex organisation.
• Extensive managerial credibility and experience
• Excellent interpersonal skills
• Excellent Presentation skills
• Evidence of effective working relationships
• Demonstrable leadership and management skills
• Highly developed problem solving skills
• Financially astute/business- aware
• Competent with basic IT skills (word processing, spreadsheets, etc)
• Good verbal and report- writing skills
• Skilled negotiator

Desirable criteria

• Demonstrable understanding of the structure and framework of the NHS Wales

Skills

Essential criteria

• Patient-focused
• Ability to manage with complexity and unpredictability, to make difficult decisions and to solve problems
• Ability to manage resources effectively (esp. financial and human)
• Ability to work collaboratively and strategically
• Broad understanding of operational/NHS issues
• Track record of achievement and personal/professional development
• Systematic, analytical and resilient
• Personal integrity and credibility

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