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For Companies At a Glance
- Tasks: Provide top-notch admin support in a busy healthcare team, handling patient info with care.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Full-time role with opportunities for growth and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare administration.
- Qualifications: Previous secretarial experience and excellent communication skills are essential.
- Other info: Welsh speakers are encouraged to apply; we value diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Applications are invited for an Inflammatory Bowel Disease Co-ordinator. We are looking for a self motivated person with previous secretarial experience to work as part of a busy specialty team. The successful applicant will need to possess excellent communication skills and have the ability to deal with confidential patient information. Along with an excellent level of secretarial and organisational skills, you will be required to provide first class administration support to the department.
Main duties
This post will provide administration support, which will include; filing of investigation results; preparing and sending out medical correspondence to General Practitioners. At all times the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
The post holder will be expected to work within strict protocol and guidance provided by the IBD nurses to ensure appropriate processing of referrals and treatment regime for the majority of decisions regarding priority, standards and urgency of responsibilities and tasks. This will involve audio typing of nurse clinics, medical correspondence, and diary management with a high degree of contact with patients, General Practitioners, relatives, carers of patients. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Essential Criteria
- Experience of medical secretary
- NVQ Business administration L4 or equivalent experience
Desirable criteria
- NHS Statutory and Mandatory training
Excellent Communication Skills
- Experience of organising workload and people
Desirable criteria
- Previous NHS experience
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Industries: Hospitals and Health Care
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IBD Co-ordinator employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBD Co-ordinator
✨Tip Number 1
Get to know the team! If you can, reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insider info about the role and show your genuine interest.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Showcase your organisational skills! Prepare a portfolio or examples of how you've managed workloads in the past. This could be anything from scheduling appointments to handling sensitive information.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at BCUHB. Don’t forget to check your email regularly for updates!
We think you need these skills to ace IBD Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your secretarial experience and organisational skills. We want to see how your background fits with the IBD Co-ordinator role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our team. Keep it professional but let your personality come through!
Be Mindful of Confidentiality: Since you'll be dealing with sensitive patient information, it’s important to mention your understanding of confidentiality in your application. We value discretion and professionalism, so make sure to highlight these qualities.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you understand the role of an IBD Co-ordinator inside out. Familiarise yourself with the responsibilities mentioned in the job description, like audio typing and diary management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you dealt with confidential information or worked closely with patients and GPs. This will demonstrate your ability to handle sensitive situations professionally.
✨Organisational Skills are a Must
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially in a busy environment. This will highlight your secretarial experience and show that you can thrive under pressure.
✨Embrace the Welsh Connection
If you speak Welsh, don’t hesitate to mention it! Even if it's not essential, it could give you an edge. If you don’t speak Welsh, consider expressing your willingness to learn. This shows adaptability and a commitment to serving the community effectively.
