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- Tasks: Support HR functions, provide advice, and manage employee relations cases.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Flexible working hours, support for CIPD qualification, and a commitment to equality and diversity.
- Why this job: Make a real impact in healthcare while developing your HR skills in a supportive environment.
- Qualifications: CIPD Level 5 or willingness to pursue it; experience in HR is essential.
- Other info: Welsh speakers are encouraged to apply; applications can be submitted in Welsh.
The predicted salary is between 30000 - 42000 £ per year.
3 days ago Be among the first 25 applicants
Job Overview
We are seeking to appoint two enthusiastic and compassionate HR/People Officers to support our West IHC services, based at our offices in Ysbyty Gwynedd Hospital.
Job Overview
We are seeking to appoint two enthusiastic and compassionate HR/People Officers to support our West IHC services, based at our offices in Ysbyty Gwynedd Hospital.
These posts are:
1x Permanent post at 22.5 hours (working days Wednesday, Thursday and Friday)
1x Fixed term post at 37.5 hours until the 31.03.2026
You will work alongside the People Business Partner to provide HR advice to a variety of clinical and non-clinical managers as well as supporting our administration team.
You will be required to travel across North Wales to attend meetings within this role.
Main duties of the job
You will be the first point of contact for all HR matters and queries arising from employees and managers. You will report to the Business Partner, who will provide overall ER case responsibility. To improve the Portfolio’s performance, and reduce ER case numbers you will be proactive in your approach, resolving informally where appropriate.
You will primarily be responsible for supporting managers with a variety of ER cases such as Sickness and Attendance Management, Disciplinary, Performance and Conflict Resolution. You will attend formal meetings, providing advice and options to resolve cases.
For formal cases, you will support managers during hearings, providing HR support. Additionally, you will be required to co-deliver in house training on topics such as Conflict Resolution, Performance Management and Attendance at Work to managers and colleagues within the portfolio.
Ideally, we are looking for someone with proven HR experience who is already CIPD Level 5 qualified. If you do not yet hold this qualification, we are able to support you to achieve this qualification, through our local college links.
A requirement of the role is that you are prepared to undertake the CIPD Level 5 if you do not already hold this qualification. For the successful applicant, remuneration will dependent upon qualification, skill and experience within the Band 5 pay scale.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and \’Proud to Lead\’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \”Disability Confident Employer\” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Working towards Associate CIPD qualification with evidence of on-going Continuous Professional Development (CPD)
- Bachelors Degree or Equivalent Experience
Desirable criteria
- Associate CIPD qualified
- Post graduate level of study
- Coaching qualification
Experience
Essential criteria
- Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction
- Experience of advising managers through investigations and at disciplinary hearings
- Up to date knowledge of employment law and good employment practice.
- Extensive experience of advising managers on how to handle complex, contentious and highly sensitive employee relations issues including writing management statements of case and advising at disciplinary hearings and other formal hearings.
- Experience of coordinating multiple workplace activities (such as ER case work for example)
- Commitment to partnership working
- Knowledge of the current HR Agenda in the NHS
- Experience of working successfully in a complex, busy, and large-scale business
Desirable criteria
- NHS experience
- Experience of undertaking job evaluations
- Experience of managing organisational change including redundancy and TUPE
- Line management experience
- Experience of policy review and development
- busy, and large-scale business. Experience of developing and delivering training to managers on a range of ER topics
Essential Criteria
Skills, Knowledge and Attributes
- Able to contribute immediately to the work of the department and establishing professional credibility
- Able to advise managers up to senior level on complex ER issues including formal hearings
- Able to support workforce colleagues, acting as a role model and able to professionally and personally develop team members
- Able to build positive relationships with managers, colleagues and Trade Union representatives.
- Able to interpret and apply employment law for use in employment cases, developing and reviewing Health Board employment policies
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner often in the face of opposition or hostility when advice is challenged.
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take.
- Demonstrate commitment to the use ofgood HRM practices in the business and be able to coach managers on how to apply HRM practices appropriately
- High standard of verbal and written communication skills/able to generate own correspondence and reports. Able to explain and persuade others through written and oral argument, and gain acceptance for issues that may be unwelcome or new
- Able to promote and act as an advocate for the HR department and represent the service at meetings
- Adaptable, flexible and innovative approach to work
- Ability to prioritise/organise work load
- Ability to work as part of a team
- Value diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
Desirable criteria
- Ability to speak welsh
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Hospitals and Health Care
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HR/People Officer employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR/People Officer
✨Tip Number 1
Familiarise yourself with the specific HR challenges faced in the NHS, particularly in North Wales. Understanding local employment laws and the unique dynamics of healthcare HR will help you stand out during discussions.
✨Tip Number 2
Network with current or former HR professionals within the NHS. They can provide valuable insights into the role and may even offer tips on how to navigate the application process effectively.
✨Tip Number 3
Prepare to discuss your experience with employee relations cases in detail. Be ready to share specific examples of how you've successfully managed complex situations, as this will demonstrate your capability for the role.
✨Tip Number 4
If you speak Welsh, make sure to highlight this skill during any conversations or interviews. It’s a desirable attribute for the role and can give you an edge over other candidates.
We think you need these skills to ace HR/People Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience, especially in employee relations and advising managers. Use specific examples that demonstrate your skills in handling complex HR issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your commitment to continuous professional development, particularly your willingness to pursue the CIPD Level 5 qualification if you haven't already.
Highlight Relevant Skills: In your application, emphasise your communication skills, ability to build relationships, and knowledge of employment law. These are crucial for the HR/People Officer role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in HR roles.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Show Your HR Knowledge
Make sure to brush up on your knowledge of employment law and HR best practices. Be prepared to discuss how you've handled complex employee relations issues in the past, as this will demonstrate your capability to advise managers effectively.
✨Demonstrate Compassion and Enthusiasm
As the role requires a compassionate approach, be sure to convey your passion for helping others during the interview. Share examples of how you've supported colleagues or resolved conflicts in a positive manner.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in HR situations. Think of specific examples from your experience where you successfully managed disciplinary hearings or attendance management cases.
✨Highlight Your Communication Skills
Effective communication is key in HR roles. Be ready to showcase your verbal and written communication skills by discussing how you've conveyed complex information clearly to both managers and employees in previous roles.
