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- Tasks: Support patients in a Urology Day Unit, assisting nurses with care tasks.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy family-friendly policies, work-life balance, and a competitive salary of £12.60 per hour.
- Why this job: Make a real difference in patient care while working in a supportive team environment.
- Qualifications: No prior experience needed; just a caring attitude and basic literacy skills.
- Other info: Welsh speakers are encouraged to apply; applications in Welsh are welcomed.
The predicted salary is between 24000 - 28000 £ per year.
An exciting opportunity has arisen within the surgical directorate at Glan Clwyd Hospital for a permanent full-time Band 2 Healthcare Assistant. Experience in an Acute Hospital setting would be advantageous, but training will be provided.
The position involves working within the Urology Day Unit; this supports patients undergoing urological diagnostic procedures and clinic appointments. Applicants must have an approachable manner necessary to deal with patients and their relatives and desirable experience of a hospital environment. Applicants will work as part of a team of nurses on the unit and undertake patient care tasks under the direct or indirect supervision of a Registered General Nurse responsible for the patient's management.
Main duties of the job:- Assist the registered nurse/practitioner to deliver a high standard of holistic patient care, ensuring that the patients' dignity and equality are maintained at all times.
- Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients.
- To perform duties within the plan of care delegated by a qualified practitioner, only for which he/she has the relevant training and assessment.
- Prepare clinical area for receiving patients by ensuring area is generally clean and tidy – assist in maintaining the standards in the clinical area and report any untidiness/clutter to the appropriate person.
- Assist in the admission of new patients into the department by preparing trolley area, welcoming patient, directing to trolley/other area, showing patient around the ward.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.
Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top-up will be in place until the annual pay uplift for 2025/26 is confirmed.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification:- Essential Criteria: Experience dealing with the public, Basic numeracy and literacy skills
- Desirable criteria: Speaks Welsh, Previous clinical experience
Seniority level: Entry level
Employment type: Full-time
Job function: Other Hospitals and Health Care
Health Care Support Worker employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Support Worker
✨Tip Number 1
Familiarise yourself with the specific duties of a Health Care Support Worker, especially those related to patient care in a surgical setting. Understanding the role will help you articulate your enthusiasm and readiness during any interviews.
✨Tip Number 2
Highlight any relevant experience you have in healthcare or customer service roles. Even if it's not directly in a hospital, skills like communication and empathy are crucial in this position.
✨Tip Number 3
If you speak Welsh, make sure to mention it! This is a desirable skill for the role and can set you apart from other candidates. If you don’t speak Welsh, consider expressing your willingness to learn.
✨Tip Number 4
Research Betsi Cadwaladr University Health Board's values and mission. Being able to discuss how your personal values align with theirs can demonstrate your commitment to their organisational culture.
We think you need these skills to ace Health Care Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Health Care Support Worker position. Highlight any relevant experience you have in patient care or working in a hospital environment.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your ability to work as part of a team, your communication skills, and any previous clinical experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your commitment to providing high-quality patient care. Mention your approachability and how you can contribute to the team at Betsi Cadwaladr University Health Board.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Show Your Compassion
As a Health Care Support Worker, empathy and compassion are key. Be prepared to share examples of how you've supported patients in the past, demonstrating your ability to connect with them on a personal level.
✨Familiarise Yourself with the Role
Read up on the specific duties of a Health Care Support Worker at Betsi Cadwaladr University Health Board. Understanding the responsibilities, especially in the Urology Day Unit, will help you answer questions more effectively.
✨Highlight Teamwork Skills
This role involves working closely with nurses and other healthcare professionals. Be ready to discuss your experience in team settings and how you contribute to a collaborative environment.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and patient care philosophies at the health board. This shows your genuine interest in the position.