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- Tasks: Assist in moving patients and goods around the hospital efficiently.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Enjoy paid holidays, enhanced weekend pay, and a pension scheme.
- Why this job: Make a real difference in patient care while working in a supportive team environment.
- Qualifications: Good standard of secondary education; customer service experience is a plus.
- Other info: Welsh speakers are encouraged to apply; flexible hours available.
Job Overview
We currently have an opportunity in our Portering Services Department for an enthusiastic, motivated individual to work within the Wrexham Maelor Hospital.
The post holder will respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service. This will involve the lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them these may include sack and pallet trucks, driven and hand held tugs / mechanical movers, stairwell climbers.
The Health Board offers excellent working conditions including a generous entitlement of paid holiday, enhanced pay for weekend working and an opportunity to join the Superannuation Pension Scheme.
We are offering permanent contract of employment for the following post:
1 part time post – 16.5 hours a week.
Rates of pay are £12.60 per hour, with enhanced rates for work undertaken on a Saturday (£17.76per hour) and Sunday (£23.06 per hour).
If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today.
Main duties of the job
Portering Services provides essential support to all areas of the hospital.
The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc.
The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner.
Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Desirable criteria
- Experience in a similar post
Knowledge of Hospital
Desirable criteria
- Knowledge of Hospital
Qualifcations
Essential Criteria
- Good standard of secondary education
Desirable criteria
- NVQ level 2 in customer service
Availability
Essential Criteria
- To be available to work weekends and bank holidays
Health & Wellbeing
Essential Criteria
- Able to cope with distressing situations
Aptitude & Abilities
Essential criteria
- Good communication skills
- Able to work as part of a team
Desirable criteria
- Ability to speak Welsh
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General Porter - Rehab employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Porter - Rehab
✨Tip Number 1
Familiarise yourself with the specific duties of a General Porter in a hospital setting. Understanding the daily challenges and responsibilities will help you demonstrate your enthusiasm and readiness to tackle the role during any interviews.
✨Tip Number 2
Highlight any previous experience in customer service or similar roles when networking. This can be particularly useful when speaking to current employees or during informal meet-ups, as it shows your commitment to providing excellent service.
✨Tip Number 3
Be prepared to discuss how you handle unpredictable situations. The role requires flexibility and initiative, so think of examples from past experiences where you've successfully adapted to changing circumstances.
✨Tip Number 4
If you have the ability to speak Welsh, make sure to mention this in conversations or interviews. It’s a desirable skill for the position and can set you apart from other candidates, showing your commitment to serving the local community.
We think you need these skills to ace General Porter - Rehab
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the General Porter position. Highlight key skills such as teamwork, communication, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in customer service or healthcare settings, and mention your ability to handle physical tasks and work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your motivation to help others and how your skills can contribute to the efficient running of the Portering Services Department.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the opportunity to work in a hospital environment. Highlight your motivation to help others and how you can contribute positively to the team.
✨Demonstrate Flexibility
Since the job requires a flexible approach due to unpredictable workloads, be prepared to discuss examples from your past experiences where you successfully adapted to changing situations or challenges.
✨Highlight Teamwork Skills
Emphasise your ability to work as part of a team. Share specific instances where you collaborated with others to achieve a common goal, especially in high-pressure environments.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific scenarios related to patient movement and emergency situations. Think about how you would use mechanical aids safely and efficiently, as this is a key part of the role.
