At a Glance
- Tasks: Support the rollout of HealthRoster and assist users with system queries.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Other info: This is a fixed-term secondment for 6 months; travel across sites may be required.
- Why this job: Make a real difference in healthcare by helping staff adapt to new systems.
- Qualifications: Diploma level or equivalent experience in IT, Administration, or relevant fields.
The predicted salary is between 25674 - 28093 € per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD. THIS POST IS FIXED TERM/SECONDMENT FOR 6 MONTHS (UNTIL 31.10.26) DUE TO SECONDMENT COVER. IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting secondment opportunity has arisen for a Band 3 E‑Rostering Liaison Officer within the Workforce. Welsh and/or English speakers are equally welcome to apply.
Main duties of the job:- Support the roll‑out of HealthRoster in line with agreed project plans
- Act as a first point of contact for system users, resolving day‑to‑day queries
- Provide hands‑on support and coaching to staff using the system
- Assist with system administration, including user accounts and data maintenance
- Support the delivery of training for new and existing users
- Assist with roster setup, testing and data quality, ensuring alignment with ESR
- Support reporting, KPI production and benefits realisation activity
- Champion best practice and support staff through changes to ways of working
Working for our organisation: Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the Disability Confident Employer scheme.
Detailed Job Description And Main Responsibilities:This post is offered as a secondment, subject to agreement from your substantive line manager. The ability to travel across Health Board sites may be required.
Person specification – Qualifications And/or Knowledge:- Essential criteria: Diploma level or equivalent experience in IT, Administration, or other relevant areas such as HR, Finance, or clinical/non‑clinical roles
- Desirable criteria: ECDL or equivalent, GCSE or equivalent Maths
E-Rostering Liaison Officer employer: Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As the largest health organisation in Wales, we provide our staff with unique opportunities to contribute to meaningful healthcare initiatives while enjoying a diverse and inclusive environment. Our commitment to training and professional growth ensures that employees can thrive in their roles, making a real difference in the lives of the communities we serve.
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land E-Rostering Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to colleagues and connections within Betsi Cadwaladr University Health Board. A friendly chat can sometimes lead to insider info about the role or even a recommendation.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of HealthRoster and its functionalities. We want you to shine, so practice explaining how you’d support users and handle queries effectively.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with hiring managers, let them know why you’re excited about the E-Rostering Liaison Officer position and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at BCUHB.
We think you need these skills to ace E-Rostering Liaison Officer
Some tips for your application 🫡
Get Permission First:Before you even start your application, make sure to have a chat with your current line manager. It's super important to get their thumbs up for the secondment position!
Tailor Your Application:When you're writing your application, make sure to highlight your relevant experience in IT, Administration, or any other areas mentioned in the job description. We want to see how your skills match what we're looking for!
Show Your Enthusiasm:Let us know why you're excited about this role! A bit of passion can go a long way in making your application stand out. Share what you love about supporting staff and improving systems.
Apply Through Our Website:Don't forget to submit your application through our official website. It’s the best way to ensure we receive your details and can process your application smoothly!
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Know Your Stuff
Make sure you’re familiar with the HealthRoster system and its functionalities. Brush up on your IT and administrative skills, as well as any relevant experience in HR or finance. This will help you answer questions confidently and show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
As a liaison officer, communication is key. Prepare examples of how you've effectively resolved queries or supported colleagues in the past. Think about times when you’ve delivered training or coached others, as this will demonstrate your ability to support staff through changes.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting user issues or ensuring data quality. Practise your responses to these scenarios so you can showcase your problem-solving skills and your understanding of best practices in roster management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face with the HealthRoster system, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
