Clerical Officer - Child Health in Dolgellau

To provide clerical support to the Child Health Department mainly within the school-age department. The role involves:

• Filing of essential paperwork into physical notes, including clinic letters, sensitive reports, and consent forms.
• Creating new Child Health records, both electronically and manually.
• Data inputting on the Child Health computer system.
• Updating child health records.
• Photocopying and distribution of letters.
• Opening post.

Strict confidentiality will be maintained at all times. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job:

• Provide clerical and administrative support to the Child Health Department, primarily within the School-Age Service.
• File clinic letters, consent forms, sensitive reports, and other essential documentation into patient notes.
• Create and maintain Child Health records both electronically and manually.
• Input, update, and verify information on the Child Health computer system.
• Ensure patient records are accurate, complete, and up to date.
• Photocopy, prepare, and distribute correspondence and other departmental documentation.
• Check letters and documentation for accuracy before distribution.
• Open, sort, and distribute incoming post.
• Retrieve and store patient records in accordance with departmental procedures.
• Handle confidential and sensitive information in line with NHS policies and data protection requirements.
• Assist with general office administration to support the efficient running of the Child Health Department.
• Work collaboratively with colleagues and healthcare professionals to ensure effective service delivery.
• Maintain high standards of confidentiality, professionalism, and accuracy at all times.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. We are committed to promoting equality and diversity. We are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Qualifications:

• Essential criteria: Meets all essential criteria as per attached job description/person specification.
• Desirable criteria: Meets all desirable criteria as per attached job description/person specification.

Knowledge:

• Essential Criteria: Knowledge of handling physical paper records.
• Desirable criteria: Knowledge of CYPrIS system, WPAS system, iFit system.

Experience:

• Essential criteria: Experience in organising paperwork.
• Desirable criteria: Filing Clerk experience, working in BCUHB.

Confidentiality:

• Essential Criteria: Able to work as part of a team, positive attitude, able to work on own initiative.
• Desirable criteria: Welsh speaker, ability to cope under pressure.