At a Glance
- Tasks: Support the Health Visitor/School Nursing Service Manager with secretarial duties and diary management.
- Company: Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales.
- Benefits: Be part of a diverse team committed to equality and professional growth.
- Other info: Welsh speakers are encouraged to apply; dynamic work environment with career advancement opportunities.
- Why this job: Make a difference in children's services while developing your administrative skills.
- Qualifications: Good education, secretarial experience, and strong communication skills required.
The predicted salary is between 37338 - 44962 £ per year.
An opportunity has arisen within the Children and Young People’s Services, Central Area for a Personal Secretary to support the Health Visitor/School Nursing Service Manager and Health Visitor/School Nursing Management Team based in Abergele. The post-holder will provide an efficient and flexible secretarial service to the Children’s Central Area Team. This will include minute taking, typing, electronic/paper diary management and arranging appointments/meetings. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, BCU staff and other external agencies/organisations with courtesy and discretion at all times. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Acts as the first point of contact for Service Manager, by telephone, e-mail, and correspondence or for visitors.
- Makes judgements to act or provide advice on a wide range of matters relating to the work of the Service Managers and their teams, resolving them or referring them to the most appropriate person during periods when they are absent from the office.
- Schedules and arranges meetings including the compilation of agenda and the taking and transcribing of meeting minutes. This may include attendance at HR meetings such as investigations and formal disciplinary hearings, where there is a requirement to produce formal notes within a deadline, whilst maintaining strict confidentiality and tact as the meetings may be under difficult circumstances.
- Manages the diary of the Clinical Services Manager including the scheduling, rescheduling of appointments, and booking of meeting venues and arranging refreshments/visual displays, etc.
- Works with other members of the administrative team to provide support to senior officers – this may include audio typing, letter typing, arranging meetings, compilation of spreadsheets and compilation of reports.
- Prepares and maintains personal files for medical and nursing staff on behalf of the management team.
- Updates and maintains electronic staff records with confidential staffing information such as sickness and PADRs as directed by the Clinical Service Manager, or Senior Clinicians using Electronic Staff Records (ESR).
Working for our organisation
Join Betsi Cadwaladr University Health Board (BCUHB) North Wales, the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Enjoy being part of working with engaged leadership at all levels and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
Full job description and person specification can be found within the supporting documents or by clicking "Apply now" to view in Trac.
Person specification
Qualifications And/or Knowledge
Essential criteria
- Good Standard of Education
- RSA/OCR level 3 or equivalent demonstrable experience
- NVQ Level 3 or willingness to work towards within 2 years in post
Desirable criteria
- NVQ or equivalent in Administration
Experience
Essential criteria
- Experience at a high level of providing a comprehensive secretarial service
- Experience of setting up and using filing/IT systems
- Familiar with office procedures & deadlines
Desirable criteria
- Previous experience of working as a personal secretary
- Previous experience of working within the NHS
Skills
Essential criteria
- Excellent communication skills
- Ability to work unsupervised and make decisions
- Organisation skills
- Typing/Word Processing skills
Desirable criteria
- Ability to produce reports
- Experience of producing graphs and statistics
- Welsh language
Knowledge
Essential Criteria
- Ability to take minutes
Desirable criteria
- Comprehensive knowledge of Windows, Word, Excel, PowerPoint
Personal Secretary to Service Manager in Conwy employer: Betsi Cadwaladr University Health Board
Join Betsi Cadwaladr University Health Board, the largest health organisation in Wales, where you will be part of a dedicated team committed to providing exceptional healthcare services. Our supportive work culture fosters professional growth and development, offering opportunities for training and advancement within the NHS. Located in Abergele, you will enjoy a collaborative environment that values diversity and inclusivity, making it an excellent place for meaningful and rewarding employment.
Contact Details:
Betsi Cadwaladr University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personal Secretary to Service Manager in Conwy
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We think you need these skills to ace Personal Secretary to Service Manager in Conwy
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Betsi Cadwaladr University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Betsi Cadwaladr University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Betsi Cadwaladr University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Betsi Cadwaladr University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Betsi Cadwaladr University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
